Aero · 2 months ago
Charter Operations Coordinator
Van Nuys, CA
Full-time
Onsite
New Grad, Entry Level
$72K/yr - $72K/yrAero is a company on a mission to redefine air travel by offering direct, premium flights via private terminals. They are seeking a Charter Operations Coordinator to manage the day-to-day logistics of private charter operations and ensure an elevated experience for guests through strong relationship building and effective communication.
Air TransportationLeisureTourismTravel
Responsibilities
Process vetting of charter requests
Build strong relationships with charter brokers and lead guests as their primary point of contact for operational communications with Aero
Ensure timely receipt from charter broker, posting to appropriate crew members and managers, and filing for all trip briefing and catering documents
Highlight any issues of concern, discuss with the flight attendant as needed, and escalate to the charter broker and Director of Charters or appropriate escalation point
Place catering order timely and in alignment with guest preferences and special requests
Ensure jets are well stocked for charter flights by keeping an updated list of standard stock in conjunction with our Experience Operations Specialist ensuring time is allocated for the Flight Attendant to fully stock the galley before the trip, and liaising with the Flight Attendant on daily usage and inventory throughout the trip
Liaise with Aero OCC and Aero ground operations regarding third-party Fixed Base Operators (FBOs), handling agents, and vendors for proper staging of chartered flights, including jet fueling, servicing, and washing
Identify opportunities for improvement in relation to pre-flight preparation and contribute to process development
Ensure all crew duty and flight times meet all applicable regulations and policies
Other projects as assigned
Qualification
Required
Experience in managing logistics for charter operations
Strong communication skills to liaise with charter brokers, vendors, and guests
Ability to build and maintain relationships with charter guests
Experience in processing and vetting charter requests
Knowledge of catering orders and guest preferences
Ability to ensure compliance with crew duty and flight time regulations
Experience in working with Fixed Base Operators (FBOs) and handling agents
Strong organizational skills to manage inventory and stock for charter flights
Ability to identify opportunities for process improvement
Benefits
Flexible vacation
Sick
Bereavement
Holiday
Medical
Dental
Vision
Life
Disability
401k
Dependent care FSA
Health FSA
Company
Aero
Aero is an air travel company that matches air travelers with premium seats or shared charters.
Founded in 2014
11-50 employees
H1B Sponsorship
Aero has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageTotal Funding
$121MKey Investors
AlbaCore CapitalKeyframe Capital Partners
2022-08-18Series B· $50M
2022-08-18Convertible Note· $15M
2021-03-09Seed· $16.5M
Leadership Team
Ben Klein
Chief Executive Officer
Mikael Pelet
Chief Operating Officer
Recent News
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2025-10-09
Company data provided by crunchbase