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In-Situ Environmental · 3 weeks ago

Field Service Technician: Midwest Region

Indiana, United States

Full-time

Onsite

New Grad, Entry Level

$65K/yr - $85K/yr

In-Situ Environmental is a leader in on-line analysis of water chemistry. They are seeking a Field Service Technician to provide technical support and field service for their Process Sensors and Analyzers, ensuring successful equipment installation and maintaining customer relationships.

Manufacturing

Responsibilities

Be part of the team of technical experts providing technical support and field service for the full line of In-Situ Process Sensors and Analyzers (In-Situ, ChemScan and Partech products)

Perform on-site installation, calibration, and training of process sensors and on-line water analysis instrumentation

Assist customers to maximize product reliability (usable data-up-time) through remote and on-site service and replacement parts

Coordinate with site owners and contractors to ensure successful equipment installation

Manage regional customer relationships to nurture service and support

Assist Regional Sales Manager with technical support and pilot/demo projects

Attend regular product and application training at an In-Situ Process facility

Maintain accurate field service kit inventory

Able to write detailed service reports detailing troubleshooting, parts used and analyzer data

Review with Customer on unmet needs, promotion of service offerings, and generation of leads and closure support for service jobs/offerings

Qualification

Mechanical skillsElectrical skillsIndustrial instrumentationPhotometric analysisPLC communicationMicrosoft WindowsMicrosoft OfficeCommunication skills

Required

The preferred candidate will have a strong technical background with good mechanical and electrical skills

Have completed a chemistry course with a basic understanding of photometric analysis

Have experience with industrial instrumentation including basic knowledge of PLC equipment communication

Have good communication skills and be proficient in Microsoft Windows and Office

Ability to travel approximately 60% to 80% of the time to customer sites in the local region with some occasional opportunities throughout U.S, Canada, and overseas travel

Benefits

Health, Dental, and Vision Insurance

401(k) matching

Short and Long-Term Disability

Group Life/AD&D Insurance

Employee Assistance Program

Will and Trust Preparation Services

Travel Assistance Services

10 paid holidays per year (set by the company)

20 days FTO (Flexible Time Off) accrued evenly throughout the year

Paid Parental Leave

Continuing Education

Dependent Care

Wellness Reimbursements

Company

In-Situ Environmental

Glassdoor2.9

In-Situ simplifies water monitoring for surface water, coastal, groundwater, aquaculture, drinking water and wastewater applications with reliable, low-maintenance instrumentation and user-friendly software designed to work together.

Founded in 1976