FoundersCard · 2 months ago
Membership Sales & Retention Executive
FoundersCard is a premium lifestyle and business membership platform aimed at empowering entrepreneurs and innovators. The Membership Sales & Retention Executive will focus on engaging with existing and prior members to drive renewals and enhance member value through proactive outreach and relationship management.
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Responsibilities
Conduct 100+ outbound calls per day to existing and past members with the goal of driving renewals and retention
Clearly communicate the value of FoundersCard membership and its suite of benefits
Re-engage lapsed or inactive members through professional, persuasive conversation
Manage a daily pipeline of outreach and follow-up activity using CRM tools
Identify and act on opportunities to upsell or extend membership terms
Handle member feedback and objections with professionalism, empathy, and confidence
Collaborate closely with leadership and marketing to refine outreach strategies
Qualification
Required
Minimum 5+ years of experience in outbound sales, account management, or retention-based roles
Proven track record of meeting or exceeding performance metrics in a sales environment
Highly polished communication style — both verbal and written
Professional, confident phone presence with the ability to build rapport quickly
Strong organizational skills and attention to detail
Positive, self-motivated, and results-oriented mindset
Ability to work effectively in a hybrid team environment (in-office 4 days per week, remote 1 day per week)
Benefits
Comprehensive benefits package including health, dental, vision, and PTO.
Collaborative and supportive team culture.
Modern office environment in The Woodlands/Spring, Texas area.