WillScot · 2 weeks ago
Manager, Field Installation
Tucson, AZ
Full-time
Onsite
Mid, Senior Level
7+ years expWillScot is North America’s leading provider of complete temporary space solutions, dedicated to investing in employee growth and community service. The Field Installation Manager will oversee delivery, field repair, and service installations, ensuring high customer satisfaction and operational efficiency.
Building MaterialConstructionInfrastructure
Responsibilities
Conducts business in compliance with all Environmental Health & Safety Policies
Conducts periodic safety meetings and maintains safety documents and logs
Manages employee health and safety by training, observations, and regularly scheduled assessments
Ensures operating standards are trained, communicated, and maintained
Provides direct and indirect managerial oversight to assigned employees
This role will manage tasks, daily assignments and other daily duties for temporary workers and contractors as appropriate
Manages delivery & installation profit margin
Responsible for reporting and documentation related to delivery and installation
This position may require field visits, ride-alongs and customer inspections
Works to schedule deliveries/pick-ups
Manages, schedules and assigns in-house or vendor drivers in direct support of 100% on-time pick-up and delivery targets
Reviews next day/week/month deliveries and pick-ups and develops a dispatch plan
Coordinates fleet readiness with partners to meet customer demand within assigned
Manages purchase orders for transport vendors; permitting and set up of pilot cars and escorts where required for delivery, return, and relocation
Coordinates onsite employees, or vendors and contractors for timely completion of complex installation and removal
Ensures drivers and/or setup technicians document damages at retrieval and return
Conducts performance discussions and training with direct reports
DOT compliance for in-house drivers; monitors and documents DVIR and preventative maintenance files
Reviews Drivecam coaching opportunities and take action as necessary for assigned in-house drivers
Assists Drivers in change of schedule or route issues, when necessary
Utilize the Net Promoter Score (NPS) feedback to communicate timely and identify process improvement opportunities
Qualification
Required
High school diploma, GED, or 3 years of applicable experience
7 years' work experience. OR 2 years of experience with WillScot
3 years' experience managing 10 or more employees across more than one location. OR 2 years of experience with WillScot
Experience managing a unit or departmental P+L. OR 2 years of experience with WillScot
MS Office/Excel/Word/Outlook experience
Experience working directly with customers by phone and email. Strong customer service orientation, active listening, excellent oral/written communication
Ability to follow direction and meet deadlines in a fast-paced environment
Experience applying creativity to problem-solving
Build sustainable relationships and trust with vendors through open, proactive communication
Ability to effectively manage multiple, changing priorities in a fast-paced environment
The ability to travel throughout North America, including for extended periods of times
Preferred
Bachelor's degree preferred
Prior experience with large format temporary tented and/or fabric structures
3 years logistic experience. Scheduling, route planning and optimization
Familiarity with CRM system or other contact management platform. Salesforce experience
Familiarity with DOT compliance and vehicle telematics. Hours of Service regulations, Electronic Logging Devices, permitting, etc
Experience working with outside vendors, including pricing and schedule negotiations
Benefits
Medical
Dental
Vision
Disability
Life insurance
Paid time off (including Company holidays)
Tuition reimbursement
A retirement savings plan with company match
Variable pay opportunities including commission, bonus, performance rewards, or other incentive programs
Company
WillScot
WillScot Mobile Mini is now WillScot. North America’s largest space solution provider. #RightFromTheStart
1001-5000 employees
H1B Sponsorship
WillScot has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (7)
2022 (2)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
unknown1993-12-01Acquired
Leadership Team
Bradley L. Soultz
CEO & Board Member
Recent News
GlobeNewswire News Room
2025-03-11
Company data provided by crunchbase