Development Data and Operations Manager jobs in United States
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Planned Parenthood of Illinois · 2 months ago

Development Data and Operations Manager

Planned Parenthood of Illinois is dedicated to providing comprehensive reproductive health care and education. The Manager of Development Data & Operations is responsible for maintaining the donor database, managing gift processing, and ensuring the accuracy and integrity of donor information while collaborating with finance and development teams.

Hospital & Health Care

Responsibilities

Manage the donor database. Ensure its accuracy and integrity. Provide development staff with clear processes and procedures for use of the database
Manage database integration and conversion projects in collaboration with PPIL partners in the Collaborative Fundraising Project (CFP). Serve on and represent PPIL interests to CFP committees as needed
Manage gift processing of checks, credit cards, ACH’s, and online gifts to PPIL, Planned Parenthood Illinois Action (PPIA), PPIA PAC, PPIA IE PAC, and Planned Parenthood Illinois Votes (PPIV)
Ensure accurate gift and pledge entry, timely acknowledgement of all gifts, and pledge collection activities for PPIL, PPIA, PPIA PAC, PPIA IE PAC, and PPIV
Ensure entry of donor preferences (mailing preferences, contact preferences, request for anonymity, etc.) in donor database
Ensure accurate assignment of gifts to appropriate programs, including to PPIL gen ops, PPIL CFP, PPIL restricted programs, PPIL Campaigns, PPIA PAC, PPIA IE PAC, and PPIV
Manage monthly reconciliation of gifts, pledges, and pledge payments to PPIL, PPIA, PPIA PAC, PPIA IE PAC, PPIV with finance
Partner with finance colleagues to lead monthly reconciliation meetings for PPIL and PPIA, PPIA PAC, PPIA IE PAC, and PPIV
Track and maintain Development Department’s monthly dashboard after monthly reconciliation with finance team. Report includes YTD progress to goals, monthly comparison, FY comparison for PPIL, PPIA, PPIA PAC, PPIA IE PAC, PPIV
Manage monthly reconciliation of PPIL CFP gifts with PPFA
Partner with Director of Development and finance colleagues on PPIL’s yearly audit. Partner with Director of Development, finance colleagues, and PPFA on the CFP’s yearly audit
Manage and track (internal and external) Workplace Giving (WPG) contributions. Partner with Individual Giving Officer on acknowledgment letters for internal WPG program
Manage event reconciliation with Development Events Manager
Demonstrate an understanding of and commitment to remain informed about PPIL protocols, policies, and procedures
Demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers
Create, pull, and ensure clean data in mailing lists for events, newsletters, appeals as needed
Pull weekly report of gifts over $1,000+ for thank you calls
Process monthly board gifts and track fiscal year board giving for PPIL and PPIA boards
Participate in quarterly restricted release meeting with finance and development colleagues
Provide support to development and other departments in running special queries and reports
Track and report progress monthly on Development Department’s Key Performance Indicators
Manage matching gift requests from donors
Monitor PPIL charity ratings
Plan for, arrange, and supervise administrative and clerical support for development as needed, and within budget. Supervise development interns and volunteers as needed
Perform other duties as assigned

Qualification

Fundraising experienceDatabase managementMS Office proficiencyCommunication skillsOrganizational skillsCustomer serviceResearch skillsCreative planningTeamwork

Required

Bachelor's degree or equivalent work experience required
One to three years prior fundraising experience is required
Strong working knowledge of MS Office software and fundraising database programs
Extraordinary organizational and communication skills
Strong writing skills
Ability to participate in creative processes for department planning and projecting
Ability to cultivate positive, productive relationships with donors and offer excellent customer service
Research skills, including tenacity, perseverance, and a strong results-focus
Ability to work independently and as part of a team
Ability to carry out duties respecting the sensitive and confidential nature of donor related information and materials
Demonstrate mature judgment in handling donor concerns
A sincere commitment to the mission and philosophy of Planned Parenthood

Benefits

Company subsidized premiums on Medical, Dental, and Vision Insurance
Up to 12 weeks Paid Parental Leave for eligible employees
Generous Paid Time Off (PTO) and paid holidays
Mission focused work
401k with employer matching
100% company-paid Life Insurance
100% company-paid Short- and Long-Term Disability Coverage
Robust Employee Assistance Program
Professional Development awards and opportunities
Flexible Spending Accounts
Free Medical Services at PPIL
Pet Insurance

Company

Planned Parenthood of Illinois

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We are a trusted health care provider, an informed educator and a passionate advocate.

Funding

Current Stage
Growth Stage

Leadership Team

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Jennifer Welch
CEO & President
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EDWARD MBEWE, MBA, MAFM, FCCA, CPA
Vice President and CFO
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Company data provided by crunchbase