Scutum - Midwest · 2 months ago
Account Representative for Service Contracts
Naperville, IL
Contract
Onsite
Entry, Mid Level
$70K/yr - $80K/yrThompson Electronics Company, part of the Scutum Group, is a leader in safety, security, and fire protection services. They are seeking a skilled Account Representative to build client relationships and secure long-term service contracts for their integrated solutions in various markets including healthcare and education.
ElectronicsProduct DesignProject Management
Responsibilities
Develop and grow a book of business using strategic prospecting with Facility Managers, IT Directors, Building Owners, Educational Institutions, Healthcare Administrators, and Corporate Security Teams within assigned territories
Pursue service contract opportunities actively for fire alarm, security systems, access control, CCTV, audiovisual, nurse call, and mass notification systems across TEC’s target markets
Cultivate and expand diverse revenue streams from existing Clients while developing new territories
Identify, qualify, and assess Client needs to recommend tailored solutions leveraging TEC’s full suite of technology and service offerings
Conduct on-site facility assessments to support accurate proposals and ensure integrated solutions align with the Client’s operational, safety, and security requirements
Prepare professional proposals, contract packages, and supporting materials for both planned and reactive service needs, upgrades, and retrofit projects
Prepare and submit bi-weekly sales activity reports, as well as semi-annual and annual business development plans
Stay informed on industry trends, new technology, and code/regulatory changes that impact TEC’s service offerings
Qualification
Required
Knowledge of Thompson Electronics Company's organizational structure, department workflows, and service delivery processes
Knowledge of TEC's core offerings, including fire alarm, security, access control, CCTV, audiovisual, nurse call, and mass notification systems—products, operation, and functionality
Knowledge of other major manufacturer systems (both proprietary and open-platform) and their application within integrated life safety, security, and communications solutions
Understanding of the full life safety and security service market, including client needs, industry trends, and competitive landscape
Ability to read, interpret, and strategically use system drawings, blueprints, and schematics
Familiarity with applicable building codes, NFPA standards, and industry best practices
Proven ability to prospect, qualify leads, assess needs, articulate value-driven solutions, negotiate, and close profitable service contracts
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM/sales tracking systems or similar
Self-starter with the ability to work independently and collaboratively in a team environment
Strong skills in problem-solving, decision-making, communication (verbal and written), presentations, interpersonal engagement, organization, and time management
Benefits
Travel and expense account
Full Medical and Dental coverage (Individual & Family)
Disability insurance
Paid Vacations and Holidays
401k plan with additional company contributions
Solid leads
Ongoing in-house sales and technical training
Access to industry training and tuition reimbursement
Company mobile phone, laptop and personal office work station
Career Development Planner (CDP™)
Company
Scutum - Midwest
Scutum, previously known as Thompson Electronics Company, is a trusted provider of commercial electronic systems, specializing in design, project management, installation, and service.
Founded in 1980
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase