Agora Refreshments ยท 2 months ago
Pantry Service Representative (Route Delivery)
Portland, OR
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrAgora Refreshments is a full-service, customer-obsessed, breakroom-supply company, creating vibrant and refreshing workplace experiences. The Pantry Service Representative is responsible for safely and efficiently delivering food and pantry supplies to various clients or locations, ensuring quality, accuracy, and timely delivery in a fast-paced environment.
CoffeeFood and BeverageSnack Food
Responsibilities
Transport a variety of pantry items (including dry goods, canned/bottled beverages, refrigerated food, kegs, Bevi bibs and other non-perishable items) to designated locations throughout the greater Portland area
Efficiently load and unload pantry supplies, ensuring proper handling to avoid damage or spoilage. As well as following proper safety protocols to lower injury risk
Follow designated delivery routes while adhering to schedules. Ensure timely delivery and adjust routes as needed based on traffic or other unforeseen circumstances. Prioritizing and organizing daily routes to be as efficient as possible
Ensure that all deliveries are completed in accordance with orders. Confirm that all pantry items are included and verify quantities for accuracy
Perform basic preventative maintenance to Agora Supplied machines
Provide excellent customer service by maintaining a professional demeanor, responding to client needs or concerns, and ensuring a positive experience with each delivery. Maintaining excellent customer service
Follow all safety regulations, including the proper use of lifting equipment, safe driving practices, and adherence to food handling guidelines. Ensure that deliveries comply with food safety standards and other relevant regulations
Help maintain the assigned delivery vehicle, including maintenance of cleanliness, tire pressure, and fuel levels, and report any issues to the supervisor
Complete necessary paperwork, such as delivery receipts, inventory logs, and delivery forms. Ensure that all documentation is accurately filled out and submitted
Keep open lines of communication with Customer Success Manager and Route Support Team to report any delays, accidents, or issues during delivery. Maintain regular communication with clients to confirm delivery times and details
Fulfilling stock levels of coffee, snacks, beverages, and related products at customer sites
Servicing/cleaning coffee systems and related equipment
Lifting, carrying, and otherwise transporting large totes of product weighing 40-90 lbs frequently
Qualification
Required
High School Diploma or equivalent (preferred)
Valid Driver's License: Must have a clean driving record and the ability to operate delivery vehicles, including vans or box trucks
Experience: Previous experience as a delivery driver or in a foodservice environment is preferred
Physical Ability: Ability to lift and carry heavy items (Frequently lifting 50 lbs or more) and perform tasks that may involve bending, stooping, and standing for extended periods
Customer Service Skills: Strong communication and interpersonal skills, with a focus on delivering excellent service to clients
Time Management: Ability to manage time effectively, prioritize deliveries, and meet deadlines
Attention to Detail: Accuracy in checking orders and completing necessary paperwork or logs
Pre-Employment Screening: Ability to successfully complete a background check in accordance with applicable federal, state, and local laws
Ability to pass a pre-employment drug screening, where permitted by law
Preferred
Food Safety Knowledge: Basic knowledge of food safety standards and handling procedures
GPS/Route Navigation: Familiarity with GPS systems or mapping apps to ensure efficient routing
Benefits
Medical, Dental, Vision insurance
401k
Life and Long term Disability
Paid time off including Vac, Sick, Holiday
Company
Agora Refreshments
Agora Refreshments is a food and beverage company that provides coffee and snack services.
Founded in 2009
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Andrew Didier
CEO
Andrea Garcia
CFO
Company data provided by crunchbase