USAJOBS · 2 months ago
Patient Services Assistant
Fargo, North Dakota, USA
Full-time
Onsite
Entry Level
$40K/yr - $52K/yr
1+ years expUSAJOBS is seeking a Patient Services Assistant at the Fargo VA Medical Center. The role involves verifying and certifying the legal eligibility of applicants seeking medical treatment and/or benefits under the supervision of the Member Services Supervisor.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Make the initial determination whether the veteran is legally eligible for dental benefits by reviewing military service records and/or letters of awards for service-connection
Investigate authorizations, orders, and/or utilizes the Computerized Patient Record System (CPRS) to review medical records, forwards for supervisory approval and submits all documents for payment utilizing appropriate control point for reference
Act as liaison between vendors and Fiscal Service for invoices pending payment
Evaluate and assess prisoner of war status, combat veteran status, financial (means test) standards, and other special eligibility criteria
Initiate computer inquiries through HINQ or VIS computer databases to determine eligibility for each application received to continue processing
Access Hospital Inquiry System (HINQ), Veterans Information Solution (VIS), Veteran Benefit Management System (VBMS), Health Eligibility Center (HEC), and Regional Office (RO) as necessary to determine Veteran eligibility for care, priority group and VA benefits that they qualify for
Maintain the HINQ Suspense File and ensure all updates are completed in VistA
Qualification
Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education
Only education or degrees recognized by the U.S. Department of Education from accredited colleges or institutions may be used to qualify for Federal employment
You must be a U.S. Citizen to apply for this job
To be considered for this position, you must complete all required steps in the process
Selective Service Registration is required for males born after 12/31/1959
Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment
Subject to background/security investigation
Selected applicants will be required to complete an online onboarding process
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
You must qualify for the GS-05 grade level based on your experience and/or education as described below
One year of specialized experience (equivalent to the GS-04 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position
Specialized experience includes: Performing administrative assistance in support of a medical facility; Utilizing software programs to enter, retrieve and edit data; Preparing written correspondence; Maintaining files; Analyzing documents to determine medical care eligibility; Copying and scanning legal documents to update electronic records
Applicants may substitute education for the experience required for the GS-05 level
To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite
Applicants may also combine education and experience to qualify at the GS-05 level
You will be rated on the following Competencies for this position: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, Teamwork
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations
A full year of work is considered to be 35-40 hours of work per week
The work is mainly sedentary but requires some light walking, standing, bending, and lifting
The position requires constant viewing of a computer screen and hours of keyboarding daily
The incumbent could possibly be exposed to communicable diseases, possible physical abuse if exposed to an emotionally disturbed patient or distraught visitors because of the type of patients
Work is performed in an office type setting
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
10001+ employees
Funding
Current Stage
Late StageRecent News
Company data provided by crunchbase