Arcadia · 1 day ago
IT Administrator
United States
Full-time
Remote
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expArcadia is dedicated to transforming healthcare through data-driven solutions. They are seeking an experienced IT Administrator to manage internal IT demands, ensuring the smooth operation of IT equipment and systems while collaborating with a supportive IT team.
AnalyticsData IntegrationHealth CareInformation ServicesInformation TechnologySoftware
Responsibilities
Isolating, resolving, and following up with end-users to resolve technical problems, both remote and in-person
Troubleshooting and modifying PC software applications
Preparing systems for deployment to end users, including configuration and setup
Performing routine computer provisioning to ensure machines are always ready for quick deployments
Performing IT onboarding for newly onboarded employees
Participating in team projects
Performing routine maintenance on all computer system equipment
Helping manage all company SAAS applications, including Office 365, Box, RingCentral, Slack, Duo, JIRA, and Confluence
Assisting with AV needs for companywide webinars
Qualification
Required
Basic understanding of networking switches, routers, firewalls, and working with ISPs
Sound understanding of Office 365 services such as Exchange, Azure AD, Intune, and more
Experience supporting 80 – 100 employees
Must have a friendly, helpful customer service spirit with a willingness to learn
Ability to present in a competent, efficient manner in dealing with the various levels of company personnel
Must have working knowledge of PC hardware and desktop operating systems
Must have working knowledge of mobile phone setup (MDM), configuration, and troubleshooting
Working knowledge of remote connectivity software such as RDP and VPN
Experience with Microsoft Active Directory, administration, creation of user accounts, and internet email
Strong organizational skills with excellent attention to detail and accuracy
Preferred
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
2-4 years of experience in IT administration or a similar role
A+, Network+, or Security+
Proficiency in managing Windows and Linux operating systems
Understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, VPN)
Experience with Active Directory/Entra ID, Microsoft 365, and virtualization tools (e.g., VMware, Hyper-V)
Familiarity with cloud platforms (e.g., AWS, Azure) is a plus
Benefits
Competitive compensation and amazing benefits, including Flexible Time Off (~22 days company average)
A flexible, remote-friendly company with personality and heart
Employee-driven programs and initiatives for personal and professional development
Company
Arcadia
Arcadia helps providers, payers, and government organizations transform healthcare data into predictive insights that drive better outcomes, increase revenue, and reduce costs.
201-500 employees
H1B Sponsorship
Arcadia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (8)
2023 (4)
2022 (5)
2021 (8)
2020 (11)
Funding
Current Stage
Growth StageTotal Funding
$197.5MKey Investors
Vista Credit PartnersCigna Ventures
2025-07-01Acquired
2023-04-13Debt Financing· $125M
2020-01-13Series Unknown· $29.5M
Leadership Team
Anna Basevich
SVP Enterprise Partnerships and Customer Enablement
Aneesh Chopra
Chief Strategy Officer
Recent News
Company data provided by crunchbase