Automotive Aftermarket Services, Inc. · 2 months ago
Bilingual Business Development Center (BDC) Representative
South Houston, TX
Full-time
Onsite
New Grad, Entry LevelAutomotive Aftermarket Services is a leading automotive dealership seeking a motivated and bilingual (English/Spanish) BDC Representative to join their dynamic team in South Houston. The role involves managing customer inquiries, scheduling appointments, and driving dealership growth through effective communication and lead management.
Auto InsuranceEmployee BenefitsFinancial ServicesInsuranceProperty Insurance
Responsibilities
Handle inbound and outbound calls, emails, and online inquiries from customers
Schedule sales and service appointments and confirm customer details
Maintain accurate records in the CRM system and ensure timely follow-up
Provide basic information about vehicles, financing options, and dealership services
Collaborate with the sales and service teams to ensure smooth customer experiences
Meet or exceed appointment-setting and lead conversion goals
Qualification
Required
Bilingual (English/Spanish) – required
Excellent communication and interpersonal skills
Strong customer service orientation and ability to build rapport
Proficiency in Dealer Center and Microsoft Office Suite
Ability to work in a fast-paced environment and handle multiple tasks
Sales aptitude and understanding of automotive terminology
Preferred
Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Marketing, or related field preferred
Experience: Previous experience in customer service, call center, or automotive sales is a plus
Benefits
Competitive salary + commission structure.
Opportunities for career growth and advancement.
Company
Automotive Aftermarket Services, Inc.
Automotive Aftermarket Services, Inc.
Founded in 1996
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase