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Northwestern University · 3 hours ago

Program Coordinator

Evanston, IL

Full-time

Onsite

Mid Level

$52K/yr - $65K/yr

Northwestern University is seeking a Program Coordinator for the Department of Communication Sciences and Disorders. The role involves managing educational and operational programs, providing administrative support to faculty and students, and overseeing various logistical processes such as student recruitment and faculty coordination.

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H1B Sponsor Likely

Responsibilities

Manages day to day operations

Ensures that program/project mission, values, guidelines, policies & procedures are implemented & maintained

Manages design and development of program databases; compiles & analyzes data; prepares reports

Reviews processes and recommends changes to incorporate state-of-the-art technology as appropriate into administrative, recruitment, marketing, and educational components

Identifies service improvement opportunities that will better enable program/project to achieve its goals and objectives

Acts as liaison to IT to ensure technology systems are properly installed & maintained

Participates in budget preparation

Maintains budget & associated analysis & reports

Enters individual &/or summary of transactions into journals &/or general ledger or other NU enterprise system

Reviews; ensures approval based on alternatives regarding practice & policy; analyzes and classifies transactions in accordance with established chart or coding of accounts; creates new accounts; prepares, processes, reconciles & provides receipts (as appropriate) for transactions

Processes transfer &/or appropriation charges & may balance &/or close accounts

Troubleshoots problems; performs vendor/account research as needed; obtains additional information or provides instruction & guidance by phone, US- or e- mail from customers/vendors; corrects or escalates

Develops coordinated, consistent marketing and brand messages

Creates state-of-the-art website

Incorporates social media and networking into program/project aspects as appropriate

Strengthens partnerships with external resources by defining, promoting and marketing benefits of participation and involvement to the organization

Creates and nurtures relationships with organizations to develop a network of enthusiastic organizations engaged via active participation in the success of program/project

Reviews market trends to recommend future plans to increase revenue, participation, engagement, etc

Coordinates programming, educational, student, alumni, workshops, meetings, etc. including speakers, agendas, etc

Develops plans and arranges meetings, workshops, events, etc. designed to exchange information, promote research objectives, and to build internal and external relationships within NU

Ensures that event details including communication, venues, presenters, travel arrangements, materials, refreshments and technology are arranged and completed in an appropriate and timely manner

Coordinates faculty recruitment, appointment & credentialing processes including placing ads, candidate communication & visit

Provides support for preparation of Promotion & Tenure cases

Initiates FASIS appointment paperwork

Arranges colloquium & seminar coordination, & faculty travel planning

Supports faculty in development and approval of new courses, faculty payments, classroom coordination, evaluations, and grading

Ensures human resources programs, policies, & procedures are implemented & consistently applied

Coordinates all or portions of the talent management lifecycle (sourcing, selecting, developing, coaching, rewarding, recognizing, managing information & optimizing talent.)

In consultation with management & Central HR, administers HR solutions

Maintains excellent working relationship with Office of Human Resources

Manages program/project curriculum, seminars, presentations, workshops, learning experiences, chat rooms, websites, social networking, etc. based on goals/objectives

Manages academic quality and continued growth and expansion

Identifies & obtains external expertise as needed and works with content experts for current and new programs

Reviews programs/projects to increase efficiencies to support growth

Manages speaker selection, communication, and topic development

Leads program/project updates and improvements

Ensures compliance with all necessary organizations

Prepares documentation as required

Interfaces with accreditation bodies

Acts as the regulatory and compliance officer

Administers & maintains existing strategic plans

Participates with area/unit senior staff in the conceptualization, development and presentation of materials used in functional operations

Completes program/project logistical details such as scheduling, curriculum, facilities, technology, registration, enrollment, audits, etc

Advises students regarding admissions, academic, career and development matters

Reads & evaluates admissions files and participates in candidate selection

Interviews and screens applicants

Implements strategy regarding structure, process, & staff support of students in compliance with NU policy

Resolves administrative issues (RAS forms, stipends, monitors fellowships, etc.)

Organizes new student activities

Tracks data entry of grades into CAESAR, assuring faculty completes process by deadline

Supervises 1-2 staff &/or provides work direction

Performs other duties as assigned

Qualification

Budget ManagementDatabase ManagementProject ManagementProcess ImprovementRegulatory ComplianceEvent CoordinationStudent SupportCommunication SkillsCollaborationAttention to Detail

Required

Provides management for an education, research &/or operations program/project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions

Provides high-level administrative support to faculty and students in the Department of Communication Sciences and Disorders

Requires creative and flexible thinking, strong attention to detail, experience or interest in process improvement, and a collaborative spirit with a desire to learn in an academic environment

Includes specialized support, coordination, and project management of a variety of administrative processes & logistics including: supporting student recruitment, coordinating student orientation and graduation, preparing teaching contracts, course scheduling, managing student records, managing national accreditation compliance, onboarding of teaching assistants, troubleshooting any student or faculty issues