Senior Network Technician jobs in United States
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Ryan Consulting Group, Inc. ยท 2 months ago

Senior Network Technician

Ryan Consulting Group, Inc. is a consulting firm dedicated to providing quality services. They are seeking a Senior Network Technician to perform network modifications, respond to IT support tickets, and monitor network activity to ensure optimal performance.

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Responsibilities

Performs identified Move/Add/Change (MAC) activity to include all required network modifications both physical and logical. May include moving/adding connection in network closet and terminating port connections at the end location (desk/office/conference room, etc.). May include necessary changes within the switch to accommodate port activation
Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties to include customer contact, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout
Support other network personnel as required with the installation/modification of network infrastructure and components. Support during off-hours and weekends may be required for maintenance windows and break/fix
Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/deactivates network lines according to established schedules. May perform first- and/or second-level problem determination first level is help desk. Interfaces with users and/or network vendors
Sets up and tests a variety of systems and hardware components prior to field deployment. Analyzes failed equipment according to established methods or procedures and determine whether equipment is repairable in-house or must be returned to the vendor for repair. Performs standard repairs and tests of components or equipment that can be repaired in-house. Tests incoming repaired items from vendor to ensure that repairs were properly done. Ensure compliance with standard IT security rules and regulations
Physically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including:
Logically configure network switches and tools/testing devices
Complete patching of circuits into switches
Perform network closet clean-up, switch port optimization, and survey work as needed
Operate network test equipment (layer 1-3)
Monitor and take appropriate action from network alerts generated from management tools
Administer ITSM / Service Now network ticket queue. Respond, update, and close Remedy incident tickets (break/fix and service requests)

Qualification

Cisco IOSAdvanced troubleshootingNetwork cablingCisco Wireless supportCCNA certificationLayer 1 cablingCustomer interactionProblem identificationDocumentation

Required

5+ years of experience as a Network Technician
Fundamental knowledge of networking, hardware, and software
Perform advance Cisco switch configuration from command line layer 2 and layer 3 configurations involving expert knowledge of the Cisco IOS in an enterprise environment. This includes knowledge of HSPR, RPVST, EIGRP, BPDUs, Vlans, Trunks, and VTP. Working experience of at least 3 years hands on
Advanced troubleshooting of complex switching problems for Spanning tree, vlans, ether channel and layer 3 routing protocols OSPF, EIGRP, and BGP
Work with facilities for new build outs of office spaces and new site for Network cabling Fiber, cooper, power, cabinets, racks and data closets. Work on budgeting, pricing out quotes and comparing quotes from cabling / electrical venders. This will include interacting with the customer and venders on a daily basis
3+ years working experience of Cisco Wireless support of WAPs and WLCs in lightweight mode running multiple SSIDs and WLANS
Advanced knowledge of Single mode, Multimode fiber, cooper cat 6 and other layer 1 cabling trouble shooting including use of TDR and Fluke testers

Preferred

CCNA OR CCENT certification preferred (but not required)

Company

Ryan Consulting Group, Inc.

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RYAN Consulting Group, Inc. (RYAN) is headquartered in Indianapolis, Indiana.

H1B Sponsorship

Ryan Consulting Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Gabriel Rendon
Chief Executive Officer
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D.J. McCallister
Chief Financial Officer
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Company data provided by crunchbase