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Macy's · 2 months ago

Retail Floor Ready Associate, Woodlands Mall - Part Time

1201 Lake Woodlands Drive - Suite 200, The Woodlands, TX, 77380, US

Full-time, Part-time

Onsite

New Grad, Entry Level

Macy’s is proudly America’s Department Store, known for fashion, value, and community engagement. The Floor Ready Associate is responsible for ensuring compliance of vendor receipts and providing exceptional customer service while maintaining store standards.

Consumer GoodsFashionRetail

Responsibilities

Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority

Service the customer in a helpful and friendly manner including POS transactions, loyalty enrollment, and helping them to find what they are looking for

Collaborate with Managers, Leads and Colleagues throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards

Support Omni Channel initiatives and be open to learning new technology

Maintain a working knowledge of the Floor Ready Best Practice

Review vendor boxes for non-compliance issues; submit charges accordingly using the MC9090 RF Handheld

Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock

Take photos and communicate any issues outside the scope of the designated audits via phone, email to the Store Operations Analyst and review on weekly team conference calls

Understand receiving and processing team functions to better communicate vendor issues that need to be addressed; partner with the processing team to resolve audit findings

Communicate with OVM or CSX on any merchandise or system issues

Adhere to Asset Protection and inventory control and compliance procedures

Ensure that shortage prevention initiatives are executed

Dependable attendance and punctuality

Qualification

Interpersonal skillsAdaptabilityCustomer serviceTeamworkCommunication

Required

No Education or Experience Required

Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers

Resourceful and able to adapt quickly to changing priorities

Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities

Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

This position requires lifting, constant moving, standing, and reaching with arms and hands

Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders

Reaching, including above eye level, crouching, kneeling, and stooping

Involves close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions