Grocery Outlet · 2 weeks ago
Operator Communications Specialist
Emeryville, CA
Full-time
Hybrid
Entry, Mid Level
$73K/yr - $85K/yr
2+ years expGrocery Outlet is committed to being the first choice for bargain-minded consumers in the U.S., and they are seeking an Operator Communications Specialist to enhance communication with their Independent Operators and Aspiring Operators in Training. This role involves crafting clear communications, managing projects, and collaborating with various teams to support operational improvements and event planning.
Food and BeverageGroceryRetail
Responsibilities
Creating and implementing compelling communications that effectively deliver the message
Managing assigned projects to ensure that internal procedures such as timelines, edits, etc. are completed
Reviewing, editing, and publishing Operator-facing communication submissions to ensure communications are impactful and aligned with our desired tone
Designing, writing, editing, and publishing Operator Newsletter
Partnering with internal business partners to understand key programs and/or change management initiatives – this is a core responsibility
Partnering with management to identify opportunities for continuous improvement and innovative ways to communicate topics to operators
Supporting planning and execution of various Operator events
10% travel required throughout the year for store visits and various meetings
Qualification
Required
2-3 years of experience in field/corporate communications, retail operations, or related discipline
Bachelor's degree in communications, journalism, or a related field, or equivalent experience
Solid written and verbal communication skills
Desire to be creative, learn, and iterate based on successes and failures
High level of ownership and problem-solving skills
High degree of accuracy, strong attention to detail, and an eye for catching spelling, grammar, and sentence structure errors
Ability to understand and interpret functions and systems used by the stores
Ability to thrive in a highly collaborative, feedback-rich environment
Strong communication skills and ability to adjust communication to audience needs
Strong organizational skills
Ability to build relationships
A great sense of humor and a team player
Proficient in Microsoft Office applications and Adobe Editor
Experience with email platforms
Experience building compelling PPT decks
Works quickly with a sense of urgency
Preferred
Proficient in Microsoft Office applications and Adobe Editor
Experience with graphic design tools, such as Canva
Benefits
401(k) Profit Sharing
Medical, Dental, Vision & More!
Company
Grocery Outlet
The largest “extreme-value” grocer in the U.S. We have more than 200 locations in CA, ID, NV, OR, PA Washington.
1001-5000 employees
H1B Sponsorship
Grocery Outlet has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (4)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Public CompanyTotal Funding
$439M2019-10-01Post Ipo Equity· $439M
2019-06-20IPO
Leadership Team
Jason Potter
Chief Executive Officer
Andrea R Bortner
Chief Human Resources Officer
Recent News
Yahoo Finance
2025-12-01
2025-11-07
Company data provided by crunchbase