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WSFS Bank · 2 days ago

Retail Office Manager III- Delaware County

Aston, PA

Full-time

Onsite

Senior Level, Lead/Staff

$76K/yr - $124K/yr

10+ years exp

WSFS Bank is a locally headquartered bank and wealth management company dedicated to empowering its associates and supporting its communities. The Retail Office Manager III will lead a team of sales and service professionals to achieve branch growth and service goals while managing various operational duties to ensure compliance and profitability.

BankingFinanceFinancial Services

Responsibilities

Achieving branch growth and service goals

Leading and coaching a team of sales and service professionals to meet or exceed all set Bank growth and service targets

Observing branch activities and behaviors to ensure alignment with Bank's strategy

Providing day-to-day management and coaching for a team of 5 – 12 branch Associates, including staffing decisions, performance appraisals, training, promotions, salary recommendations, and consistent coaching and feedback

Providing administrative control over the functions of the office, including branch budgeting, branch profitability management, and critical operational duties to ensure branch compliance

Overseeing activities to promote the growth of the branch office and attract new business, including recognizing opportunities for cross-selling and developing Associates to maximize selling and service skills

Making sound business decisions that are mutually beneficial for both the customer and the bank

Qualification

Retail banking experienceManagement experienceBusiness developmentBranch operations knowledgeLoan productsFinancial fundamentalsCoaching skillsBasic computer skillsCommunication skills