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St. Joseph's Health · 2 months ago

Referral Management Supervisor

Paterson, NJ

Full-time

Onsite

Mid, Senior Level

3+ years exp

St. Joseph's Health is committed to compassionate, high-quality care, and they are seeking a Referral Management Supervisor to oversee the daily operations of the Referral Management team. This role involves supervising the referral appointment process, managing staff training, and collaborating with various departments to ensure timely patient access and continuity of care.

Health CareHospital

H1B Sponsor Likely

Responsibilities

Oversees the daily operations of the Referral Management team

Fostering a patient-focused, customer service–driven culture

Supervises the referral appointment process

Monitors referral status and key metrics

Manages referral resource mapping of services, locations, and programs

Directs staff training

Generates and analyzes referral data reports and trends

Collaborates with physicians, practice operations managers, and other departments to ensure continuity of care and timely patient access

Qualification

Referral managementHealthcare operationsEMR systemsSupervisory experienceProcess improvementsCommunication skillsOrganizational skillsProblem-solving skills

Required

Associates Degree Required

3–5 years in healthcare operations or equivalent healthcare experience

Strong knowledge of referral management processes, provider office operations, and EMR systems

Excellent communication, organizational, and problem-solving skills

Demonstrated ability to manage workflow, evaluate performance, and implement process improvements

Preferred

Bachelor's Degree in Business Administration, Healthcare Management, or related field

Minimum 2 years supervisory, leadership, or team lead experience in a healthcare setting

EMR systems (Epic or Cerner/Oracle)

Company

St. Joseph's Health

Glassdoor3.6

St. Joseph's Health is a world-class hospital and healthcare network supported by leading and renowned physicians, nurses and care teams.

Founded in 1867

Paterson, New Jersey, USA

5001-10000 employees

https://www.stjosephshealth.org

H1B Sponsorship

St. Joseph's Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)