Optum · 3 months ago
Behavioral Health Advocate, Field based - The Bronx / Yonkers
Bronx, NY
Full-time
Hybrid
Entry, Mid Level
$59K/yr - $105K/yr
2+ years expOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Behavioral Health Advocate will engage with individuals in their treatment process, providing support and access to community services to help them achieve their treatment goals and avoid hospitalization. This role involves significant fieldwork and collaboration with both enrollees and healthcare providers.
EducationHealth CareMedicalPharmaceutical
Responsibilities
Identify and provide community service linkage
Assist enrollees with aftercare appointments
Provide subsequent member follow-up as determined by individual member needs
Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services
Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
Go to facility meetings with treatment team to develop a successful aftercare plan
Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation)
Meet with community providers/facilities as company liaison to foster good rapport and relationships and to identify new programs
Qualification
Required
Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; OR Licensed Ph.D.; OR Registered Nurse with 5+ years of Behavioral Health experience
Active, unrestricted, independent license the State of New York: Licensed Mental Health Counselor (LMHC), Licensed Marriage & Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW), Licensed Psychologist (LP), Registered Nurse (RN)
2+ years of experience in a related mental health environment
Demonstrated proficiency with computers and solid working knowledge of Excel spreadsheets
Dedicated, distraction-free home office / workspace with access to install secure, high-speed internet at home
Access to reliable transportation that will allow daily travel throughout an assigned territory to meet with enrollees
Reside in or near Yonkers or Central / Southeast Bronx
Preferred
Medical/Behavioral setting experience (i.e., hospital, managed care organization, or joint medical/behavioral outpatient practice)
Dual diagnosis experience with mental health and substance abuse
Case Management experience
Community health experience
Field based experience
Experience working with low-income populations
Experience working with the aged, blind, or disabled
Working knowledge of city and state agencies and practices including APS, ACS, AOT, ACT, Health Home, Forensic and others
All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
Competitive salaries
Comprehensive benefits, including health insurance, 401(k) matching, and a wide range of life and wellness resources to support your overall well-being
Paid time off and paid company holidays
Continuing education support, including CEU and licensure reimbursement
Mileage reimbursement for work-related travel
Opportunities to make a meaningful impact by supporting your local community and partnering with area resources
A comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
J
Jay Green
Chief Financial Officer
Recent News
2025-11-29
2025-11-19
2025-11-07
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