Think Academy U.S · 2 months ago
School Advisor and Coordinator (Education Consulting & Front Desk Support)
Cupertino / Los Altos, CA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $25/hrThink Academy is dedicated to providing a supportive educational environment, and they are seeking a School Advisor and Coordinator to welcome families and guide them through program options. This role involves front-desk support, parent communication, and assisting with enrollment processes to ensure a positive experience for students and families.
Education Management
Responsibilities
Greet and consult with walk-in or online parents to understand student needs
Present Think Academy programs and recommend appropriate classes or learning paths
Support placement tests and trial classes, and guide parents through the enrollment process
Follow up with potential families to maximize conversion and ensure a smooth onboarding experience
Serve as the first point of contact for parents and visitors — in person, by phone, and via email
Handle class scheduling, student check-in/out, and inquiries with warmth and efficiency
Maintain a welcoming, organized, and professional front-desk environment
Coordinate with teachers and operations teams to resolve classroom or scheduling issues
Assist with campus events, workshops, and open houses
Collaborate with marketing and academic teams to ensure consistent service and smooth workflow
Qualification
Required
Excellent interpersonal and communication skills — friendly, patient, and solution-oriented
Organized and detail-minded, able to multitask in a fast-paced environment
Passionate about education and providing great parent and student experiences
Preferred
Bachelor's degree preferred; education, communication, or customer service background a plus
Bilingual in English and Mandarin preferred
Company
Think Academy U.S
Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology.
Founded in 2019
51-200 employees
H1B Sponsorship
Think Academy U.S has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (9)
2023 (17)
2022 (6)
2021 (14)
2020 (7)
Funding
Current Stage
Growth StageCompany data provided by crunchbase