United Bank · 1 week ago
Digital Banking Product Manager
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expUnited Bank is focused on enhancing the digital customer experience through its Digital Strategy Team. The Digital Banking Product Manager will maintain the administrative platform for Online and Mobile Banking Applications and lead initiatives to improve digital strategies for consumers and commercial clients.
BankingCredit CardsFinancial ServicesLendingVenture CapitalWealth Management
Responsibilities
Responsible for bringing the digital strategy to life for consumers and commercial clients
Serve as the vanguard for the bank's evolving channel experiences to enable customers to manage their finances, plan and budget for the future
Develop proposals for further development of the organization and business process to support the business strategy
Manage the Administrative platforms to support online and mobile banking, these include but are not limited to Money Movement, Bill Pay, Zelle, Transfers, Alerts, and Mobile Deposits
Customer Communications for existing and new feature/functionality
Contribute and manage multiple initiatives simultaneously
Manage individual initiatives, including but not limited to project management, team communication and leadership communications
Maintain measurement plans in a result driven culture
Ability to collaborate on, lead and deliver complex initiatives across the organization
Ability to work with and direct external agencies and vendor management including creative oversight, digital experience, and budgets
Other projects and duties as assigned
Qualification
Required
Bachelor's degree in a relevant field is required
Master's Degree highly desired
Minimum of eight (8) to ten (10) years of working experience in digital commerce strategies, technology digital marketing, agency management and Fintech partnerships is required
Minimum of eight (8) to ten (10) years working experience in a Retail/Commercial banking leadership role with financial institutions or equivalent consulting role is required
Ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines
Strong perspective on great digital consumer and/or enterprise experiences across multiple form factors
Ability to interpret customer and business needs and translate them into requirements
Demonstrated ability to communicate broadly and in detail with various audiences
Proficiency in Microsoft Office products is required
Ability to travel up to 20%
Company
United Bank
United Bank is a bank that offers lending services to customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
James Consagra
CEO
R
Ross Draber
Chief Operating Officer
Recent News
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