Bedrosians Tile and Stone ยท 2 months ago
Customer Service Representative Distribution Center
Jacksonville, FL
Full-time
Onsite
Mid Level
$15/hr - $25/hr
3+ years expBedrosians Tile and Stone is seeking a Customer Service Representative for their Distribution Center. This role involves providing exceptional customer service to all company branches, managing orders, and assisting with problem-solving to ensure smooth operations.
Building Material
Responsibilities
Manage daily orders placed by branches for products supplied by the ADC
Build truckload shipments on scheduled delivery days
Communicate freight quotes on special deliveries to the Transportation Department
Review each transfer order for material status/availability and manages back orders
Assist branch staff with questions or revisions regarding their orders
Communicate with branch staff regarding any issues or changes to their orders
Create pick tickets and distribute to ADC warehouse shipping supervisors
Schedule LTL carriers and process LTL Bills of Ladings
Invoice and file all completed pick tickets and invoices
Work with branch and ADC staff on shipment/invoice errors and corrections
Help cover duties of other CSR's when out of the office
Find solutions to issues and quickly adapt to changes
Work cooperatively in team environment
Work within the framework of the company's defined policies, procedures, goals and directives
Any other duties required of this position
Qualification
Required
High School Diploma or Equivalent
3 years' experience in customer service
Excellent verbal and written English communication skills
Close attention to details and high level of accuracy
Excellent attendance at current or previous employment
Desire to work in a fast paced and positive environment
Self-motivated and proactive career driven
Preferred
College degree is a plus
Bi-lingual in Spanish is a plus
Company
Bedrosians Tile and Stone
In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
L
Larry Bedrosian
CEO
Nirbhay Gupta
CIO/CTO
Recent News
2023-12-23
The Boston Globe
2023-12-23
Company data provided by crunchbase