Behavioral Health Solutions · 12 hours ago
Reno - Telehealth Facilitator
Behavioral Health Solutions is seeking a hard-working, self-driven individual to join their behavioral team as a part-time Telehealth Facilitator. The role involves serving as a liaison between healthcare providers and patients during Telehealth visits, ensuring the proper functioning of telehealth equipment, and coordinating appointment scheduling in Skilled Nursing Facilities.
Responsibilities
Serve as the liaison between the healthcare provider and the patient during Telehealth visits
Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed
Coordinating appointment scheduling between healthcare providers and clients in SNFs
Provide ongoing support to healthcare professionals regarding Telehealth services
Timely connection to telehealth appointments
Communicate with patients, families, facility staff, and colleagues professionally
Qualification
Required
Comfortable using technology – iPads, tablets, smartphones, computers, and mobile applications
Proficient in Microsoft Office and other relevant software
Knowledge of behavioral health terminology
Strong organizational and time-management skills
Ability to multitask and work effectively in a fast-paced environment
Strong interpersonal and communication skills
Knowledge of HIPAA regulations and patient confidentiality
Possession of a valid Driver's License
Some facilities may require up-to-date vaccinations or appropriate exemptions
BLS
TB Test
CPR/AED/First Aid Certificate
Benefits
Required PPE is provided
Training and Supervision
Work-Life Balance
PTO and Paid Holidays
Paid during commute