Galileo ยท 1 day ago
Sales Engineer
Galileo is the leading platform for Gen AI evaluation and observability, focused on providing tools for developing reliable AI applications. The Sales Engineer will play a critical role in the sales process by offering technical expertise and developing customer solutions that align with their needs.
Artificial Intelligence (AI)Big DataDeveloper ToolsGenerative AIMachine Learning
Responsibilities
Serve as the technical expert in our GenAI Evaluation and Observability software, understanding its features, capabilities, and limitations
Conduct compelling product demonstrations that address customer needs and showcase the value of our solutions
Manage and execute PoC projects, ensuring that customers can effectively evaluate our software's capabilities in their environment
Engage with potential customers to understand their technical and business challenges, building strong relationships with technical champions and key stakeholders
Collaborate with customers to develop tailored solutions that meet their specific requirements, leveraging our software's capabilities
Drive creativity and innovation in our sales engineering processes by identifying and implementing AI-driven capabilities to improve efficiency and effectiveness of our pre-sales activities
Assist the sales team in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) by providing detailed technical information
Act as a liaison between the customer and product development teams, providing clear, technically articulated feedback to drive product enhancements
Support the sales team with technical training, resources, and documentation to enhance their product knowledge and selling capabilities
Provide technical support during the sales process, addressing customer inquiries and troubleshooting issues as needed
Qualification
Required
Bachelor's degree in a relevant field (e.g., Computer Science, Engineering, Information Technology) or equivalent work experience
3+ years of experience in presales, solutions engineering, or similar technical role, preferably within the AI/ML or software industry
Hands-on experience building, deploying, or working with LLM-based applications and agentic workflows using frameworks like LangChain, LangGraph, OpenAI Agents SDK, Crew AI or similar
Strong understanding of common GenAI application patterns including RAG, agentic, multi-agent workflows and the challenges of building reliable AI applications
Excellent verbal and written communication skills, with the ability to convey complex technical concepts to both technical and non-technical audiences
Proven track record of managing Proof of Concepts (PoCs) to a successful close, ensuring customer satisfaction and alignment with their objectives
Passionate about delivering exceptional customer experiences and driving customer success
Strong curiosity and initiative to continuously learn new technologies, stay ahead of GenAI trends, and proactively develop skills and expertise
Ability to work collaboratively with cross-functional teams, including sales, product, and engineering
Willingness to travel as needed to meet with customers and support sales activities
Preferred
Previously a ML Engineer/Data Scientist who loved working with customers prior to making the transition to a Solutions/Sales Engineer role
Experience with Python or Typescript and libraries like Streamlit, LangChain, Pandas, and OpenAI
Strong track record of helping customers onboard onto complex platforms
Benefits
๐ฅ Medical, Dental and Vision Insurance
๐ด Unlimited PTO
๐ถ Parental Leave (birthing & non-birthing) - 100% pay for 8 weeks
๐ฐ 401(k) Retirement Savings Plan
๐ Pre-IPO Stock Options
๐ Commuter Benefits (pre-tax + company sponsored)
๐งโโ๏ธ Mental & Physical Wellness Stipend
๐ฑ Catered Meals on in-office days
Company
Galileo
Galileo.ai is an AI platform that provides services for developing, testing, monitoring, and securing their AI applications.
H1B Sponsorship
Galileo has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2023 (4)
2021 (2)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$68.1MKey Investors
Scale Venture PartnersBattery Ventures
2024-10-15Series Bยท $45M
2022-11-01Series Aยท $18M
2021-12-20Seedยท $5.1M
Recent News
2025-12-22
The Motley Fool
2025-12-13
Company data provided by crunchbase