Suveto · 3 months ago
Client Services Representative - Creekside Pet Care Center
Keller, TX, 76248, United States
Full-time
Onsite
Entry Level
1+ years expSuveto is a network of veterinary hospitals, and they are seeking a Client Services Representative for their Creekside Pet Care Center. The role involves providing high-quality customer service, supporting the veterinary staff, and managing client interactions at the front desk.
Management ConsultingTrainingVeterinary
Responsibilities
Manage the front desk by greeting clients, checking patients in/out, scheduling rechecks and signing visitors and vendors in
Know vaccination protocol and common veterinary terms
Oversee the clinic flow
Manage and assist client in the euthanasia paperwork and aftercare process
Discuss payment choices with clients
Assist with daily administrative duties such as responding to client texts and emails, emailing medical records, processing medication requests, distributing daily mail and client/doctor correspondence
Maintain knowledge of extension numbers to reach employees throughout the network
Assist in emergency situations by expediting calls to triage staff members
Perform other job duties as assigned
Qualification
Required
High School Diploma or equivalent required
Previous experience in client services
Must be computer literate; basic computer skills with ability to navigate new software
Excellent communication skills
Ability to multi-task
Ability to work well within a team environment
Preferred
At least 1 year working within a VETERINARY FIELD is preferred
Benefits
Medical, dental, and vision insurance
Paid time off
401k plan with an employer match
Discounted veterinary services
SUVETO’S VETERINARY STOCK OWNERSHIP PLAN
Company
Suveto
Suveto provides business management support, mentorship, leadership training, and networking services for veterinary professionals.
201-500 employees
H1B Sponsorship
Suveto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Michael Moreno, CFA
Deputy to Chief Executive Officer
Michael Fram
Chief Financial Officer
Company data provided by crunchbase