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Edgeworth Security · 1 month ago

Senior Lead Security Integration Technician

Pittsburgh, PA

Full-time

Onsite

Senior Level, Lead/Staff

$90K/yr - $100K/yr

3+ years exp

Edgeworth Security is a full-service security firm specializing in Interactive Video Surveillance and Security System Integration. The Senior Lead Security Integration Technician is responsible for supporting service and project management teams, providing programming, service, maintenance, and troubleshooting on various security systems to ensure client satisfaction and operational excellence.

ConsultingHomeland SecurityPhysical SecuritySecurity

No H1B

Responsibilities

Servicing, cleaning equipment, troubleshooting, programming, and testing enterprise security systems with minimal supervision

Troubleshooting and programming networked IP video systems

Install, program, test, repair, and service a substantial variety of systems and equipment which may include CCTV, access control & intrusion systems

Performs all work in accordance with Federal, State and local regulations as well as company health and safety policies and procedures

Uses solid troubleshooting skills to isolate and fix problems in malfunctioning equipment or software

Advises management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements

Providing high-end customer service when dealing with all clients, colleagues, and partners

Leads, mentors, and directs installers and technicians in the field, ensuring proper installation practices, adherence to OSHA safety standards, and alignment with project timelines

Provides hands-on technical guidance, assigns tasks, and supports team development to maintain high-quality workmanship and customer satisfaction

Qualification

IP video systemsNetwork troubleshootingSecurity system integrationCustomer serviceTechnical supportTeam leadershipProblem solvingCommunication skills

Required

High school diploma or equivalent; current students in a technical trade school are a plus

Basic knowledge of technology, infrastructure, and configuration

Must have a minimum of 3-5 years' experience programming, servicing IP-based video systems and Networking

Must have a minimum of 3-5 years' experience in troubleshooting and basic programming networked IP video systems, including working on the customer's network

Knowledge and practical experience with the internet and networking is essential

Must be able to work independently and resolve problems to our customer's satisfaction

Must possess a valid driving license and clean MVR

Ability to lift and carry up to 50 pounds

Ability to scale ladders frequently

Comfortable working in outdoor environments and performing physical tasks related to environmental maintenance

Capable of working in various weather conditions