Associa · 2 months ago
Residential Advisor- Security/Front Desk
Honolulu, HI, 96813, United States
Full-time
Onsite
New Grad, Entry Level
$20/hr - $20/hrAssocia is a company focused on creating premium living experiences, and they are seeking a Residential Advisor to maintain a safe and welcoming environment for residents and guests of Symphony Honolulu. This role combines elements of security, customer service, and basic property management operations to ensure smooth daily functioning of the building and uphold community standards.
AccountingCommunitiesConsultingProperty ManagementReal Estate
Responsibilities
Deliver premium, personalized customer service to residents, guests, and contractors with professionalism and a friendly demeanor
Greet and acknowledge residents and visitors warmly with a smile and eye contact, anticipating their needs by actively listening and responding promptly
Enforce building policies, rules, and local laws while maintaining a safe, secure, and welcoming environment
Conduct regular patrols of lobbies, corridors, amenity areas, and other common spaces to detect violations, disturbances, or maintenance concerns
Schedule and coordinate the use of common amenity spaces and freight elevators for move-ins and move-outs
Manage guest parking and loading dock areas to ensure efficient operations
Receive, log, and distribute incoming packages and parcels; maintain accurate records of lost and found items
Maintain a clean, organized, and professional front desk and security work area
Respond quickly and calmly to incidents, emergencies, and resident concerns, thoroughly documenting all events
Accurately maintain shift logs and complete detailed incident reports to support building operations and management
Assist emergency responders as necessary, including rapid access to building areas and communicating critical information
Maintain effective communication with property management, security supervisors, residents, and law enforcement to ensure coordinated operations
Qualification
Required
Deliver premium, personalized customer service to residents, guests, and contractors with professionalism and a friendly demeanor
Greet and acknowledge residents and visitors warmly with a smile and eye contact, anticipating their needs by actively listening and responding promptly
Enforce building policies, rules, and local laws while maintaining a safe, secure, and welcoming environment
Conduct regular patrols of lobbies, corridors, amenity areas, and other common spaces to detect violations, disturbances, or maintenance concerns
Schedule and coordinate the use of common amenity spaces and freight elevators for move-ins and move-outs
Manage guest parking and loading dock areas to ensure efficient operations
Receive, log, and distribute incoming packages and parcels; maintain accurate records of lost and found items
Maintain a clean, organized, and professional front desk and security work area
Respond quickly and calmly to incidents, emergencies, and resident concerns, thoroughly documenting all events
Accurately maintain shift logs and complete detailed incident reports to support building operations and management
Assist emergency responders as necessary, including rapid access to building areas and communicating critical information
Maintain effective communication with property management, security supervisors, residents, and law enforcement to ensure coordinated operations
Company
Associa
Associa provides management and consultancy services.
Founded in 1979
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2008-06-11Private Equity
Leadership Team
Michelle Johnson
SVP, Chief Information & Transformation Officer
Debra Warren
Vice President of Learning and Development
Recent News
GlobeNewswire
2026-01-05
Company data provided by crunchbase