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Joink · 2 months ago

IT Technician III

Terre Haute, IN

Full-time

Onsite

Senior Level

$28/hr - $31/hr

5+ years exp

Joink is a company that specializes in technology services and managed services. They are seeking a Senior IT Technician III who will be responsible for advanced systems administration, network engineering, and project leadership, handling complex client issues and ensuring secure and scalable client environments.

Information TechnologyInternetTelecommunications

Responsibilities

Act as the final technical escalation point for complex incidents and problem management across server, virtualization, storage, networking, and Microsoft 365

Design, deploy, and maintain Windows Server/Active Directory (AD DS/Azure AD), including GPOs, DNS/DHCP, PKI, certificates, and identity synchronization (Entra Connect)

Lead migrations and projects: on-prem Exchange to Microsoft 365, file server to OneDrive/SharePoint, tenant-to-tenant moves, server upgrades, and data-center/virtualization refreshes

Engineer and support VMware vSphere (7/8), clusters, DVS, HA/DRS, templates, and VM lifecycle; collaborate on capacity planning, performance tuning, and hardware lifecycle

Backup, recovery, and DR for virtual and physical workloads (Veeam Backup & Replication, copy jobs, immutability, runbooks, and recovery objectives)

Architect and administer enterprise storage (SAN/NAS), including provisioning (iSCSI/NFS/SMB), MPIO, snapshots/replication, and file system choices (NTFS/ReFS/XFS) with performance and data-protection best practices

Automate routine tasks and build tooling using PowerShell (modules, scripting standards, source control) and document repeatable procedures/runbooks

Implement hardening and compliance controls (secure baselines, patching, vulnerability remediation, logging/monitoring), aligning to frameworks (CIS, NIST, HIPAA/PCI as applicable)

Provide technical leadership on customer projects: scope, design, bills of materials, change plans (ITIL), execution, and stakeholder communication

Mentor Technicians I/II; review designs, changes, and scripts; deliver knowledge-transfer/training to internal teams and customers

Participate in an on-call rotation and planned maintenance windows; respond to P1 incidents and lead root-cause analysis with corrective actions

Qualification

Windows Server administrationActive DirectoryMicrosoft 365VMware vSphereBackupRecoveryEnterprise storageNetworking fundamentalsSecurity hardeningPowerShell scriptingConsulting skillsProcess orientationTeam leadershipDocumentation

Required

Candidate must be willing to reside near or commute to a Joink office (Currently within Illinois: Taylorville, Hillsboro; Indiana: Terre Haute)

Education/Certs: Bachelor's in IT/CS or equivalent experience. Relevant certifications strongly preferred (e.g., Microsoft/Azure Administrator or Expert, VMware VCP, Veeam VMCE, CompTIA Security+, Cisco/fortinet network certs)

5+ years administering Windows Server/AD and Microsoft 365 in an MSP or enterprise setting, including leading complex migrations and upgrades

Virtualization/backup: 3-+ years hands-on with VMware vSphere and Veeam in production