Lincare ยท 3 weeks ago
Customer Service Representative - Scheduling
Clearwater, FL
Full-time
Onsite
New Grad, Entry LevelLincare is a company that provides respiratory care services, and they are seeking a Customer Service Representative to manage scheduling for patients. The role involves coordinating appointments and resolving conflicts while ensuring effective communication with Respiratory Therapists.
Health CareHealth DiagnosticsMedical
Responsibilities
Actively participates in the training of all Customer Service personnel, including new hires
Answer phone calls and emails
Make outbound phone calls to schedule patients' appointments
Coordinate with Respiratory Therapist about schedules, patients, and any changes
Resolve scheduling conflicts as they occur
Deletes, corrects, or re-enters patient information in customer accounts and software as deemed necessary
Qualification
Required
Serves as a contact between Respiratory Therapists and patients
Schedules appointments
Manages cancelations
Works closely with the Respiratory Therapist
Finds the best solutions and/or alternatives for all involved
Actively participates in the training of all Customer Service personnel, including new hires
Answers phone calls and emails
Makes outbound phone calls to schedule patients' appointments
Makes reminder appointment calls
Coordinates with Respiratory Therapist about schedules, patients, and any changes
Resolves scheduling conflicts as they occur
Deletes, corrects, or re-enters patient information in customer accounts and software as deemed necessary
Company
Lincare
Lincare was founded on the belief that through patient education and clinical support, we can improve patient compliance with physicians'
Founded in 1990
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2012-07-02Acquired
1992-01-01IPO
1990-11-29Private Equity
Leadership Team
Amy Q.
Human Resources Business Partner
Brian Nannie
Chief Data Officer
Recent News
Biz-Effective INC
2025-12-02
2024-04-10
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