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Remington Hospitality · 3 days ago

Complex Senior Sales Manager - El Paso Downtown Courtyard & Doubletree

El Paso, TX

Full-time

Onsite

Senior Level

Remington Hospitality is a company focused on maximizing sales occupancy and rates in the hospitality sector. They are seeking a Complex Senior Sales Manager to lead the sales team, support sales managers, and assist in developing strategic plans to drive revenue results.

HospitalityLeisureTourism

Growth Opportunities

Responsibilities

Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales and virtual tours. As a proactive Sales Manager, 80% (eighty) of the time should be sent in active sales solicitation

Provide daily support to the Sales Managers with assistance in account development, activities, sales calls, site visits and business evaluation

Assist the Director of Sales in creating a realistic, and aggressive, annual marketing plan. Update your portion of this plan on a monthly basis to ensure it is up to date and changes with market conditions

Quarterly Action Plan to be created each quarter that ties into the annual marketing plan and market conditions. This includes developing sales strategies and timelines for your market segments

Send proposals on all leads which fit the profile of the property and actively follow through to convert from proposal to definite status. Proposals should be sent to clients immediately upon holding space

Clearly outline on the client’s room block requirements, suite/upgrade requirements, meeting space requirements, budget information, decision maker/process and client’s hot buttons

Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc. should be documented and passed on to the catering manager for follow up

Forecast your group production on a weekly basis and provide to your Director of Sales to ensure a property forecast can be created

Participate in Group Pick Up meetings as needed. Provide feedback to Group Housing Manager on any of your group changes including number of rooms needed and cut off dates

Achieve all assigned KPI’s. Including sales solicitation goals, bookings, lead response times and group pace

Participate in weekly revenue calls as requested, bringing your group forecast to the call. Be able to talk through your current sales pipeline for any leads that will convert so the team can talk through transient rate strategy for that timeframe

Make Director of Sales aware of any group offers/e-blasts that need to be created for your market segments

Submit expense reports on a weekly basis to your Director of Sales & Marketing

Prepare any sales reporting needed by management or ownership

Maintain total and complete sensitivity to customer satisfaction and guest’s needs

Assist the Director of Sales on special projects as assigned

Qualification

Sales strategy developmentAccount developmentSales forecastingKPI achievementCustomer satisfaction

Required

Experience in sales management, preferably in the hospitality industry

Strong communication and interpersonal skills

Ability to conduct aggressive solicitation processes involving outside sales calls, inside appointments, telephone calls, email, personalized letters, video sales and virtual tours

Experience in developing and updating marketing plans

Ability to create quarterly action plans that align with annual marketing plans

Proficiency in sending proposals and following through to convert leads

Strong organizational skills to document and route necessary information on definite groups

Ability to forecast group production and provide updates to the Director of Sales

Experience in participating in revenue calls and discussing sales pipelines

Ability to achieve assigned KPIs including sales solicitation goals, bookings, lead response times, and group pace

Experience in preparing sales reports for management or ownership

Sensitivity to customer satisfaction and guest needs

Ability to assist in special projects as assigned

Company

Remington Hospitality

Glassdoor4.1

A forward-thinking hospitality management company, Remington Hospitality is distinguished by its commitment to simply being the best, not the biggest, delivering hospitality, and creating value for every owner and customer, every time.

Founded in 1992