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Envoy Air · 2 months ago

Airport Agent - Ramp and Customer Service

US-TX-Laredo

Full-time

Onsite

New Grad, Entry Level

$14.08/hr - $14.08/hr

Envoy Air is an American Airlines Group Company located at Laredo International Airport, seeking dedicated individuals to join their customer service team. The Airport Agent role involves providing exceptional customer service, assisting passengers with check-in and ticketing, and managing baggage operations while ensuring on-time departures and arrivals.

Airlines/Aviation

No H1B

Responsibilities

Greet passengers and provide a seamless check-in and ticketing experience

Utilize reservation/ticketing software to rebook itineraries and issue boarding passes

Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals

Lift luggage throughout your shift

Drive company vehicles to transport bags to their destination

Work outside in all weather conditions

Qualification

Customer ServiceReservation SoftwareHigh School DiplomaPhysical Fitness

Required

Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds

Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role

18 years or older

High school diploma, GED, or international equivalent

Ability to pass a pre-employment drug screen and background check

Authorized to work in U.S. without sponsorship

Benefits

Travel for free with your family and friends on flights across the American Airlines global network.

Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.

Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.

Paid on the job training and development programs to take your career to the next level.

Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.

Major discounts on hotels, cars, cruises and more and become a travel planning expert.