Caminar, Inc. · 3 months ago
Executive Director – Residential and Case Management Programs
Redwood City, California
Full-time
Hybrid
Lead/Staff, Director/Executive
$190K/yr - $190K/yr
5+ years expCaminar, Inc. is a leading behavioral health organization supporting youth and adults across multiple counties in Northern California. The Executive Director of Residential and Case Management Programs will oversee service delivery and financial performance, ensuring excellent quality of care and compliance with all applicable requirements.
Health CareNon ProfitRehabilitationWellness
Responsibilities
Assure the ongoing excellence of the quality of care in all programs such that they are provided in accordance with the principles of social rehabilitation, and in full compliance with all funder and contractual requirements
Ensure ongoing compliance of programs with all applicable laws, regulations, policies and procedures of county, state and federal agencies. In conjunction with the CEO and CCO, serves as the primary liaison to the County of San Mateo, BHRS, and County of Solano Mental Health. The ED will negotiate annual agency contracts with the County and other funders, making every effort to assure adequate funding of services for clients and an adequate salary structure for staff
Develop and successfully manage an annual operating budget for each program. Monitor program financial performance and ensure the financial viability of each program. Review P and Ls for each program at the close of each month and partner with the CCO to optimize financial performance of programs across the fiscal year
Consistently use clinical KPIs (referral volume, conversion rates, no show rate, and billable service volume) to evaluate the performance of line staff. Conduct root cause analysis with program leaders and line staff to identify contributors of underperformance and correct performance issues
Partner with the agency’s Quality Assurance and Process Improvement team to conduct process improvement projects when necessary to ensure the efficiency and effectiveness of workflows and services
Partner with Caminar staff to identify grant funding opportunities. Ensure that program grants are applied to services in a consistent, accountable, and appropriate way
Partner with the CCO to design and successfully implement new clinical programs that fall within the case management or residential level of care
Recruit, hire, supervise, and manage the performance of the positions that report directly to the ED. Ensure the recruitment, selection, hiring, supervision, evaluation, training and termination of all positions is in line with the organization’s values, philosophy, policies and procedures
Ensure that all staff members receive training appropriate to their positions, and as required, so that the quality of services provided remains excellent
Ensure that all services are relevant and sensitive to the diversity of the clients we serve; ensure the provision of cultural competence training regularly to all staff and through a concerted effort to recruit and retain a multi-culturally diverse staff throughout all programs
Develop and maintain productive relationships with funding source representatives, attending liaison meetings as necessary
Ensure that funding agencies receive accurate and timely client data and billing information which is fully compliant with funder requirements
Meet regularly with leadership staff to provide consultation and direction in order to assure clinical and administrative excellence and consistency throughout the service line
Represent and promote the agency in the local service community, the community at large, and in statewide venues, ensuring a positive and caring public image, as well as appropriate visibility
In collaboration with agency Operations and Quality Assurance staff, develop and implement policies and procedures that support the operation and direction of services
Support the CEO and CCO in planning for development of new services. This may include support of efforts in writing funding proposals and making presentations to funding agencies as necessary
Monitor ‘operating account’ of assigned services and programs to ensure that only appropriate expenditures are made and that the accounts are reconciled on a monthly basis
Ensure all programs and services comply with the agency’s Health and Safety program. Partner with agency Operations and Facilities staff to ensure that the agency’s vehicles and real property in the region are properly maintained and that facilities and offices are attractive, clean, safe, and comfortable
Work closely with the agency human resources department on personnel issues affecting staff and teams
Periodically review, evaluate and modify programs to ensure that they meet the needs of funding organizations and the community at large
Drive own vehicle to treatment facilities and liaison destinations, as required, documenting and reporting mileage according to agency procedures
Perform other related duties, responsibilities and special projects as assigned
Qualification
Required
Must be passionate about Caminar's mission
Master's Degree in a mental health-related field is required
Minimum of five years demonstrated experience providing program management, staff supervision, and leading multidisciplinary teams in the provision of mental health services
Demonstrated knowledge of CARF and/or Joint Commission standards and accreditation process
Knowledge and demonstrated ability to implement the following evidence-based models: Psychosocial Rehabilitation, ACT Model, Full-Service Partnership, Harm Reduction, Housing First, and Motivational Interviewing
Prior experience developing and managing operating budgets for multiple programs is required
Demonstrated experience using clinical KPIs to monitor and optimize program and line staff performance
Excellent computer skills in a Microsoft Windows environment including email and Internet navigation required
Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods
Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language
Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days
Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises
Equipment: Frequently required to use a computer, phone, and fax machine
Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices
This position may require limited, occasional, or frequent driving. If required, a valid California driver's license, a reliable personal vehicle, and current personal auto insurance is required by law
Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies
If applicable, a personal cell phone with reliable service and a data plan to use for business purposes
May be required to obtain and maintain First Aid and CPR certification
Preferred
Active California licensure from the Board of Behavioral Science as a LMFT, LCSW, LPCC
Minimum of 3 years of demonstrated work experience with services supporting individuals living with serious mental illness (SMI)
Demonstrated knowledge of CCL and other state/county regulations for residential care facilities
Experience with and knowledge of MediCal documentation and billing requirements
Experience with Human Service Information Systems
Experience managing web-based time and attendance and staff training and development system
Benefits
Medical, Dental, and Vision
Flexible Spending Account
Employee Wellness Program
Life, Long-term Disability, and AD&D Insurance
Paid Time Off
401(K) Retirement Savings Plan
Commuter Benefits
Employee Assistance Program
Company
Caminar, Inc.
Caminar is a leading behavioral health organization that supported 41,000 youths and adults across seven counties in Northern California and the San Francisco Bay Area last year.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
M
Mark Cloutier
Chief Executive Officer
Company data provided by crunchbase