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Church Mutual Insurance Company, S.I. · 12 hours ago

Advisory Endpoint Computing Administrator

Milwaukee, WI

Full-time

Onsite

Mid Level

3+ years exp

Church Mutual Insurance Company, S.I. is seeking an Advisory Endpoint Computing Administrator to provide technical support and service request fulfillment for end-user computing. The role involves troubleshooting, resolving issues, and supporting IT asset management processes for various user devices.

AssociationGovernmentNon Profit

H1B Sponsor Likely

Responsibilities

Troubleshoot, track, resolve, and report progress and resolution of problems in IT's end‑user technical environment

Provide break/fix support to users

Provide end-user service request fulfillment for installations, move, adds and changes for the end-user technical environment

Provide second level support technical for all user devices such as PC/desktops, laptops, tablets, PDA’s, printers, etc

Support IT asset management process

Provide break/fix support to users

Support IMAC process

Support IT asset management process

Provide second level technical support for all user devices (e.g., PC/desktops, laptops, tablets, and PDAs)

Qualification

Endpoint computing experienceIT asset managementMS Office toolsInsurance industry knowledgeKnowledge-sharing skillsSolution implementation skillsAction plan managementService request managementIssue prioritizationTechnical advising skillsSolution development skillsPC administration skillsProblem-solving skillsCommunication skillsTeamwork skillsCollaboration skillsAdaptability

Required

3+ years' endpoint computing experience

Associate degree in a related field, specialized training, or equivalent work experience

Knowledge of MS Office tools

Knowledge of insurance industry

Knowledge of asset management methodologies, processes, and technologies

Strong ability to adapt

Knowledge‑sharing skills

Collaboration and partnering skills

Strong solution implementation skills

Strong proactive response skills

Strong teamwork skills

Strong systemic‑thinking skills

Strong problem‑solving skills

Strong communications skills

Knowledge of IT asset management processes

Strong action plan management skills

Strong service request management skills

Strong issue prioritization and escalation skills

Strong technical‑advising skills

Solution development skills

Strong PC administration skills

Ability to learn CM Group IT systems, methodologies and processes, and policies, products, etc., associated with the business

Six months on-the-job training and orientation; by the end of this time period, the employee must be able to function with minimum supervision; however, up to one year may be required before all aspects of the job are encountered

Preferred

Related Insurance Industry Experience Preferred

Company

Church Mutual Insurance Company, S.I.

For over a century, our purpose has remained clear — support our customers, keep them safe and help them continue to serve others.

Founded in 1897

Schuyler Lake, New York, USA

1001-5000 employees

http://www.churchmutual.com

H1B Sponsorship

Church Mutual Insurance Company, S.I. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)