Pep Boys · 2 months ago
Technician A
Newport News, VA
Full-time
Onsite
New Grad, Entry Level
0+ years expPrecision Tune Auto Care is a recognized world leader in the automotive service industry, operating over 320 service centers. The Technician A is responsible for diagnosing, repairing, and replacing automotive parts and accessories while delivering superior customer service and ensuring vehicle safety.
AutomotiveRetailService Industry
Responsibilities
A Technician is responsible for all aspects of diagnosing and repairing a customer's vehicle, as well as, caring for the vehicle while it is being repaired and properly securing it after the repair is completed
We strictly adhere to a "do it right the first time" philosophy and a successful Technician will not exceed two or more comebacks within a four-week period of time
Will maintain a 90% minimum productivity performance level
Expected to comply with company policies and procedures, loss prevention, safety, and environmental codes and ordinances
Will ensure training completions are maintained at 100%
Will be a resource regarding technical matters related to installation and proper application of parts and accessories, while also providing accurate and effective direction, advice and assistance to service advisors, other technicians, commercial, retail and parts associates
Will passionately focus on customer needs, and drive the service center's performance with the highest degree of integrity and trust
Must be approachable by both customers and associates
The successful Technician will be expected to maintain technical capabilities to ensure proficient use of service equipment and maintain certification status
Strong customer service skills
Strong verbal communication skills
Other duties as assigned
Qualification
Required
High school diploma or equivalent required
Minimum of 6 months' experience as a certified technician or mechanic
Four ASE's (Brakes & Steering and Suspension, plus two ASE's from the following: A1 Engine Repair, A6 Electrical, A7 HVAC, A8 Engine Performance, L1 Advanced Engine Performance) are required
Ability to read, analyze, and interpret retail business reports, professional and/or technical journals, time reports, operational reports, government regulations, merchandising reports, plan-o-gram (merchandising) instructions or technical procedures
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in diagram form and deal with several abstract and concrete variables
Strong customer service skills
Strong verbal communication skills
Ability to work Days, Nights, Holidays and Weekends
Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance
Frequent standing and walking for long periods of time
Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting
Communicate effectively in person, by telephone, or by using telecommunications equipment
Enters and locates information on computer
Presents information to small and large groups
Visually verifies information, often in small print
Safely operates a motor vehicle
Talk and hear
Preferred
Additional ASE's are strongly encouraged
ASE equivalent certifications may be considered as part of the qualification process
We promote a safe and skillful service operation, therefore, we pre-pay ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications
Benefits
We pre-pay ASE registration and testing fees for Technicians who attempt to achieve their required ASE certifications
Company
Pep Boys
Pep Boys is an automotive aftermarket chain and retailer that offers quality auto repair and car parts.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-12-31Acquired
Leadership Team
Joe Auriemma
Chief Executive Officer
Scott Collette
Chief Executive Officer
Recent News
2025-11-14
Arizona Daily Star
2025-11-13
2025-11-07
Company data provided by crunchbase