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Candescent · 1 week ago

Product Operations Manager, Roadmap

Atlanta, GA

Full-time

Hybrid

Senior Level

6+ years exp

Candescent is the largest non-core digital banking provider, offering transformative technologies for banks and credit unions. The Product Operations Manager, Roadmap serves as the connective tissue between strategy, execution, and communication of the product roadmap, ensuring alignment with company goals and driving cross-functional coordination.

BankingFinancial ServicesSaaS

H1B Sponsor Likely

Responsibilities

Partner with Product and Engineering leaders to ensure the roadmap reflects strategic priorities and company goals

Maintain a structured governance process for roadmap updates, ensuring transparency and traceability for prioritization, tradeoffs, and changes

Facilitate roadmap review cadences and planning sessions to keep leadership and teams aligned

Administer and optimize roadmap management tools and integrations (e.g., Jira, JPD, Confluence, Salesforce) to ensure they serve as a single source of truth

Define and evolve data standards for roadmap visibility, ensuring clarity and consistency across all product lines

Drive automation opportunities to reduce manual work and improve the accuracy and accessibility of roadmap data

Establish repeatable communication practices for roadmap updates—ensuring Product, Engineering, GTM, and Customer teams are informed of changes in a timely and effective way

Partner with Product Marketing and GTM Launch teams to coordinate roadmap-related external messaging and release notes

Create frameworks to distinguish between strategic direction, planned commitments, and in-flight delivery

Support quarterly and annual planning cycles by integrating roadmap data into prioritization discussions and capacity modeling

Develop and maintain playbooks for roadmap intake, scoring, and decision-making processes

Help identify dependencies and risks early through data-driven visibility into roadmap progress

Serve as the operational bridge between Product, Engineering, and GTM to ensure roadmap decisions are well-informed and well-communicated

Enable downstream functions (Support, Success, Marketing, Sales) to plan ahead with confidence by maintaining reliable roadmap signals

Qualification

JiraConfluenceData literacyProduct OperationsStakeholder managementWritten communicationVerbal communicationStrategic mindset

Required

Advanced fluency with Jira, Confluence, and other PDLC tools; experience designing and maintaining roadmap or planning dashboards

Strong data literacy—able to use data to inform prioritization and communicate roadmap health

Experience operationalizing product roadmapping and lifecycle management processes

Familiarity with product analytics, planning systems, and integration workflows (e.g., Jira ↔ Salesforce, Jira ↔ Domo)

6+ years in Product Operations, Product Management, or Program Management roles within SaaS or technology organizations

Proven ability to design and evolve governance frameworks for roadmap or PDLC processes

Strong facilitation and stakeholder management skills—able to navigate priorities across diverse groups

Excellent written and verbal communication; skilled at translating complex product plans into digestible formats for multiple audiences

Strategic mindset with the ability to zoom between tactical execution and big-picture alignment

Company

Candescent

Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.

Founded in 2024

Atlanta, Georgia, USA

1001-5000 employees

https://www.candescent.com/

H1B Sponsorship

Candescent has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (7)