IT Asset & Logistics Team Lead jobs in United States
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Pomeroy · 2 weeks ago

IT Asset & Logistics Team Lead

Pomeroy is seeking a highly organized and customer-focused IT Asset & Logistics Team Lead to lead their End User Support logistics team. This role involves supervising a team, managing IT equipment logistics, and ensuring excellent service delivery in a healthcare technology setting.

Consulting

Responsibilities

Lead, mentor, and support a team of 4, providing clear direction, coaching, and performance feedback
Oversee the configuration, packaging, and delivery of IT equipment to end users and hospital teams
Manage inventory and asset tracking, including incoming/outgoing equipment, returns, and replacements
Ensure timely and accurate fulfillment of equipment requests to meet operational needs
Coordinate logistics and scheduling with internal teams to ensure smooth deployment processes
Track team performance, monitor workloads, and implement process improvements for efficiency and accuracy
Provide excellent customer service by acting as a point of contact for escalations and ensuring a positive end-user experience
Maintain compliance with company policies, procedures, and security requirements

Qualification

Logistics experienceTeam leadershipCustomer service skillsInventory management systemsOrganizational skillsBasic IT knowledge

Required

2+ years of experience in logistics, warehouse operations, or a related field
Previous leadership experience (Team Lead, Supervisor, or equivalent)
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent communication and customer service skills, with the ability to work effectively with hospital staff and internal teams
Basic IT knowledge and ability to quickly learn standard configuration processes
The ability to lift and move 35 pounds

Preferred

Familiarity with inventory or asset management systems preferred

Benefits

401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance

Company

Technology is mission-critical to your business so it must work — continuously.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Clearlake Capital Group
2015-10-26Acquired
2013-07-01Private Equity

Leadership Team

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Tom Signorello
Chairman & Chief Executive Officer
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Company data provided by crunchbase