Goodwill Industries of El Paso Inc. · 2 months ago
Electric Cart Operator Supervisor
Goodwill Industries of El Paso Inc. is responsible for providing essential transportation services at the airport. The Electric Cart Operator Supervisor oversees daily operations and staff, ensuring high levels of customer service and safety standards are maintained.
Retail
Responsibilities
Oversee the daily activities, and Cart Operator staff per contractual agreement
Greet and assist travelers with transportation to and from the passenger airline gates
Maintain high level of professional customer service
Greet travelers within 10 seconds in a courteous manner. Greets every Traveler with “Good morning (afternoon)” and thanks the individual
Keeps the cart neat, clean, and well organized
Attends meetings and training sessions as required
Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges and uniforms
Cleans up all work areas at the end of each shift
Follows all Goodwill Industries and El Paso Airport policies and procedures
Ensures all safety rules are adhered to and the general upkeep of the area meets the standards of Goodwill Industries of El Paso, Inc
Ensures cart is in good working condition, check lights, horn, brakes, and tires. BEFORE CART IS MOVED DAILY
Reports accidents or injuries immediately
Maintains a high level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services
Schedule staff weekly hours, make sure all-time sheets are correct and turned in on time
Assist with performance evaluations
Able to work a rotating schedule, weekends, and holidays
Assists in other areas as requested
Qualification
Required
High School Diploma or GED
No experience required; training will be provided but must know how to drive
Ability to provide good customer service and be friendly and polite
Ability to make quick decisions
Ability to read, write and speak English (preferred) and have a basic math aptitude
Ability to follow written or verbal instructions
Must be able to work flexible hours (including nights and weekends)
Ability to work with minimal supervision
Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, and persons receiving services
Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance
Ability to lift a minimum of 30 lbs. and be able to stand for long periods at a time; bend, reach and stretch repeatedly during a shift