Phillips Management Group · 2 months ago
Sr. Service Manager
NORTH CHARLESTON,SC,US
Full-time
Onsite
Mid, Senior Level
3+ years expPhillips Management Group (PMG) is seeking a Sr. Service Manager to oversee the operations at Crescent Pointe Apartments. In this role, you will lead maintenance operations, manage projects, and ensure an exceptional experience for residents while fostering a culture of teamwork and excellence.
Property DevelopmentProperty ManagementReal Estate
Responsibilities
Lead, train, and motivate maintenance technicians to deliver quality service and professionalism
Oversee daily operations including service requests, pool care, make-readies, preventative maintenance, and vendor coordination
Utilize OneSite to schedule work orders, record service data, and process invoices accurately
Conduct property inspections and delegate work orders efficiently
Coordinate move-out/move-in processes to maintain readiness and quality standards
Manage vendor bids, equipment orders, and supply inventory
Maintain OSHA, SDS, and EPA compliance documentation
Respond to resident service issues promptly and courteously
Support hands-on maintenance in HVAC, plumbing, carpentry, electrical, and appliance repair
Ensure landscaping, curb appeal, and community standards reflect PMG excellence
Serve as a leader, mentor, and problem-solver for your maintenance team
Qualification
Required
Experience managing maintenance for a large property (400+ units required)
High school diploma or GED required
Strong communication, organization, and customer service skills
Proficiency with computers and property management systems (OneSite experience preferred)
Ability to create, track, and manage schedules and invoices digitally
Valid driver's license and reliable transportation
A hands-on, can-do attitude — and a passion for doing things right the first time
Preferred
3+ years of maintenance leadership experience preferred
Proficiency with computers and property management systems (OneSite experience preferred)
CFC, CPO, or HVAC certifications preferred (not required)
Benefits
Competitive pay + generous sign-on bonus
Comprehensive benefits including health, dental, vision, life, and 401(k) match
Generous PTO to support your work-life balance
PMG Gives Back initiatives — from food drives to community volunteering
Company
Phillips Management Group
Phillips Management Group provides management services for apartment communities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Todd Topolka
Chief Financial Officer
Company data provided by crunchbase