Pedigree Technologies · 6 months ago
Night Audit
Cameron, MO
Full-time
Onsite
New Grad, Entry LevelPedigree Technologies is part of one of the most successful hotel chains in the world, known for its friendly and supportive work culture. The Night Audit role involves welcoming guests, managing check-ins and check-outs, and ensuring guest satisfaction through effective communication and problem-solving.
Software
Responsibilities
Greet and welcome guests in a friendly and professional manner
Check-in and check-out guests, ensuring accurate information is obtained and recorded
Answer phone calls and respond to guest inquiries promptly and courteously
Provide information about hotel facilities, services, and local attractions
Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction
Process payments and maintain accurate records of guest transactions
Assist with reservations and room assignments as needed
Collaborate with other hotel departments to ensure smooth operations
Qualification
Required
Previous experience in a customer service role, preferably in the hospitality industry
Excellent communication skills, both verbal and written
Proficient in using phone systems and computer software for reservations and guest management
Strong interpersonal skills with the ability to build rapport with guests
Ability to multitask and prioritize tasks in a fast-paced environment
Preferred
Bilingual or multilingual skills are a plus
Knowledge of hotel operations and front desk procedures is desirable
Company
Pedigree Technologies
Pedigree Technologies, founded in 2004 is the leading provider of web-based solutions that connect and automate sensor-enabled physical
Founded in 2004
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
John Elsner, CEO of Pedigree Technologies
CEO
Recent News
2023-11-06
Company data provided by crunchbase