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Ziosk · 2 months ago

Break Fix Engineer (on-site)

Plano, Texas, United States

Full-time

Onsite

Mid Level

3+ years exp

Ziosk is a leading provider of pay-at-the-table solutions for the restaurant industry, focusing on enhancing guest experiences. They are seeking a highly skilled Break-Fix Engineer to join their technical support and engineering team, responsible for diagnosing and resolving software and system issues across their solutions.

LifestyleRestaurants

H1B Sponsor Likely

Responsibilities

Perform root cause analysis and resolve software defects in production and development environments

Debug and fix issues in applications built with C++, Kotlin, React Native, and C#

Collaborate with development teams to implement long-term fixes and improvements

Maintain detailed documentation of issues, resolutions, and preventive measures

Provide technical support and guidance to internal teams and external clients

Participate in code reviews and contribute to improving code quality and maintainability

Monitor system performance and proactively identify potential issues

Work with version control systems (e.g., Git) and CI/CD pipelines to deploy fixes efficiently

Qualification

C++C#KotlinAndroid developmentDebugging skillsVisual StudioAndroid StudioRESTful APIsCustomer communicationCommunicationDocumentation skillsTeam collaboration

Required

3+ years of experience in software engineering or technical support roles

Proficiency in C++, C#, Kotlin, and Android development

Strong debugging and problem-solving skills across multiple platforms

Experience with tools such as Visual Studio and Android Studio

Familiarity with mobile and desktop application architectures

Understanding of RESTful APIs, multithreading, memory management, and performance optimization

Excellent communication and documentation skills

Ability to work independently and collaboratively in a team environment

Ability to communicate directly with customers and non-technical team members

Preferred

Experience with Point of Sale (POS) solutions, especially in hospitality environments

Familiarity with EMV Payments and payment processing systems

Exposure to Digital Content Management platforms and workflows

Experience with embedded systems or hardware integration

Knowledge of cloud platforms (e.g., Azure, AWS) and backend services

Familiarity with Agile methodologies and ticketing systems (e.g., Jira)

Benefits

Competitive benefits and compensation

Company

Ziosk

Ziosk provides technology solutions for the restaurant industry

Founded in 2007

Dallas, Texas, USA

51-200 employees

http://www.ziosk.com

H1B Sponsorship

Ziosk has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)