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BankUnited · 1 day ago

Payments Ops Risk Manager (Remote)

United States

Full-time

Remote

Senior Level

5+ years exp

BankUnited is seeking a Payments Operations Risk Manager who will direct a team of remote employees and oversee the risk associated with Payments Operations. This role involves developing and implementing risk management strategies, ensuring compliance with regulations, and collaborating with various departments to maintain operational integrity.

BankingFinanceFinancial Services

Diversity & Inclusion

Responsibilities

Manages and directs a team of remote employees responsible for the daily operational functions within Payments Operations Risk team

Works closely with Treasury, Compliance, Audit, Risk and Fraud to ensure operational standards are consistent with the most current regulatory guidelines and that effective controls are implemented to mitigate risk and losses to the bank

Conducts staff meetings of department's personnel, or confers with subordinate personnel to discuss departmental problems, regulatory updates, or to explain procedural changes or practices

Develops a strategic business plan to support the corporate goals and vision of the bank's branding and growth models while ensuring operational soundness, adherence to policies, procedures and regulatory guidelines

Provides input to the strategic planning and new product process as it relates to Payments Operations and the bank as a whole

Assumes leadership role in bank implementations of systems/tools designed to create efficiencies, mitigate risks and improve processes for the department and the bank

Participates in bank-wide activities related to hardware/software conversions and/or mergers & acquisitions and oversees the department's deliverables. Ensures all deliverables remain on target

Develops staff and ensures that the team's service behaviors contribute to the bank's overall strategy for the customer experience

Leads the team in developing a partnership with key working units within corporate to ensure there is a bridge that solidifies a cohesive environment focusing on teamwork

Analyzes reports and data to identify processing trends, staffing requirements, etc

Monitors areas of responsibility and implements effective goals and tools to measure success for driving the team effectively

Compiles regular and special reports as required by bank and government regulations

Identifies and addresses systemic issues and takes the appropriate actions to remediate exceptions

Creates, monitors and reports variances of departmental budgets and provides recommendations for capital expenditures and staffing

Supports efforts to increase revenue, manages expenses and initiates cost reduction programs

Manages vendor relationships to ensure compliance with contracts and bank policies. Ensures associated Service Level Agreement requirements are met

Responsible for the accurate and timely escalation of all vendor production issues

Stays abreast of industry trends by attending seminars, training sessions and workshops as necessary to develop and ensure compliance with banking regulations, federal and state regulations, and standards for financial institutions

Works closely with the operations management team and senior management to ensure the corporate vision and strategy are being executed and that associated goals are achieved

Ensures that operational units are functioning within industry standards and that operational procedures are streamlined and efficient, maintained to industry standards and are fully documented for all departmental processes

Communicates business and departmental objectives to the team ensuring they remain well informed of business activities and of their required contributions to goals

Establishes standards, applicable goals and maintains accountability

Develops an effective network of communication within the operations team and with key working units to ensure shared knowledge and understanding of business activities

Develops, tests and executes the department's Contingency and Disaster Recovery Plans

Additional duties and projects as assigned by senior management

Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.)

Adheres to Bank policies and procedures and completes required training

Identifies and reports suspicious activity

Qualification

Payments Operations RiskRisk management strategiesLeadership experienceACH Accredited ProfessionalMicrosoft ExcelAnalytical skillsProblem-solving skillsCommunication skillsAttention to detailTeamwork