Community Teamwork ยท 2 months ago
Seasonal/Temporary (for upcoming winter) Residential Counselors - Full Time and Part Time (all shifts)
Chelmsford, MA
Full-time, Part-time
Onsite
Entry Level
$20.59/hr - $21.21/hr
1+ years expCommunity Teamwork is a private non-profit organization focused on social change and community engagement. The Residential Counselor role involves providing life skills support and oversight of operations at an emergency residential shelter, ensuring safety and compliance with program rules.
CommunitiesNon ProfitWellness
Responsibilities
Ensure the safety of guests and the site
Enforce rules and regulations to ensure smooth operation of the site
Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines
Complete the intake process for new guests
Provide support and structure, addressing guest/resident problems or concerns
Initiate crisis intervention when necessary
Record documentation as required by program guidelines
Attend and actively participate in meetings and trainings as requested
Monitor security cameras
Communicate concerns regarding behaviors, health, and safety to appropriate staff/personnel
Monitor entry to the site and manage telephones professionally
Maintain the privacy of resident/guest information in accordance with agency policies, procedures, and legal requirements
Maintain professional boundaries
Complete all shift tasks according to program guidelines
Conduct inspections as required by guidelines
Qualification
Required
High School Diploma or equivalent required
1 year previous experience working with individuals in need of social services (preferably low income individuals) strongly preferred
Excellent customer service, organizational, interpersonal, oral and written communication skills
Excellent crisis management skills
Proficient computer skills required in basic computer software and data collection
Good attention to detail
Preferred
1 year previous experience working with individuals in need of social services (preferably low income individuals) strongly preferred
Bilingual skills preferred
Benefits
Casual work environment
4 weeks of Paid Time Off
Medical, Dental and Vision Insurance
Paid Life Insurance
Tuition Reimbursement
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K retirement account after 6 months of employment, whether you participate on your own or not
Great coworkers and a great mission with an outstanding Community Action Agency
Full benefits are available only for the full-time roles
Company
Community Teamwork
Community Teamwork is a community development and housing agency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nancy Van Alst
Chief Financial Officer
Amy Kullberg, PHR
Human Resources Business Partner
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