Holland America Line · 1 day ago
Principal Technical Lead
Seattle, WA
Full-time
Onsite
Lead/Staff
$113K/yr - $152K/yr
10+ years expHolland America Line has been exploring the world since 1873, offering innovative travel experiences. They are seeking an experienced Technical Principal Lead responsible for the architecture, design, and implementation of technical solutions, while leading a team and ensuring alignment with corporate policies and best practices.
ShippingTourismTravel
Responsibilities
Designs and implements high-performance, scalable architecture whether upgrading existing assets/solutions or implementing new. Creates solutions for complex edge cases as well as recommending modifications to existing solutions. Partners with business owners and IT product managers/business analysts to scope solutions. Defines system integration patterns, API standards, and configuration best practices for seamless interoperability. Leads key architecture decisions within the assigned team and sets the technical direction for team-led projects
Leads and manages a team of contract technical resources responsible for Infrastructure and Platform technologies. Leadership of the team includes setting clear expectations, offering constructive feedback, and nurturing professional growth. Monitoring team performance, resolving conflicts, and fostering cross-departmental collaboration are crucial for aligning project priorities with organizational goals. Promoting continuous improvement to drive successful projects execution and ensures the team contributes effectively to achieving business objectives in the realm of infrastructure and platform technology solutions
Optimizes performance to provide premium service to our customers. Performs proof- of-concepts as required for new business and technical use-cases. Reviews and approves technical designs in collaboration with IT technical leads. Develops and maintains audit and validation processes to detect data and system flow integrity issues. Works with technical, operations and/or software engineers internally and externally to permanently resolve integration and performance issues. Establishes monitoring, alerting strategies, and performance optimization frameworks
Represents their assigned area on internal Architectural Review Boards. Participates in internal team code and/or configuration reviews and provides recommendations to improve quality and to comply with architectural, design, and coding/configuration standards and best practices. Implements security best practices to protect our services and customers from threats. Defines security policies and compliance measures in partnership with Global Security team. Develops comprehensive error handling, disaster recovery, and high-availability strategies while a robust security and compliance framework
Documents technical processes in a manner that is standardized across Holland America IT. Provides training and support for solutions architected. Provides guidance to engineering and development teams on best practices and architectural platforms
Qualification
Required
Minimum of 10 years related experience with 3 years as a lead solutions architect or equivalent in your respective tower discipline
Minimum 5 years in a corporate technology environment
Minimum 5 years architecting cloud-based solutions
Strong focus on Operational Excellence
5+ years in the cruise line or hospitality industry is highly desirable
Excellent critical thinking and problem-solving skills with the ability to translate business needs into technology solutions
Experience successfully leading small-medium architectural solutioning initiatives
Able to review and identify technical dependencies between application and infrastructure areas
Highly motivated and self-directed
Working knowledge of corporate IT disciplines and group dynamics
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Company
Holland America Line
Originally founded over 140 years ago, Holland America is a long estanblished name in the cruise industry.
10001+ employees
H1B Sponsorship
Holland America Line has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (8)
2022 (4)
2021 (3)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$70M2025-01-07Undisclosed· $70M
Leadership Team
Beth Bodensteiner
President
Recent News
2026-01-09
Canada NewsWire
2025-12-19
Company data provided by crunchbase