Cintas · 2 weeks ago
SAP Functional Analyst - Level 3 - CRM
Mason, OH
Full-time
Onsite
Senior Level
5+ years expCintas is a publicly held Fortune 500 company that provides products and services to help businesses maintain clean and safe environments. They are seeking an SAP Functional Analyst-Level 3 to support the CRM area, responsible for gathering requirements, proposing solutions, and ensuring system alignment with IT strategy.
ComplianceManufacturingPublic SafetyRental PropertyTraining
Responsibilities
Participating in gathering requirements, including leading, designing and providing guidance on recommendations
Collaborating with the business on current processes and proposing solutions to enhance current processes, including advising on system options, risk, cost vs. benefits and impacts
Ensuring all systems are aligned with the IT long term strategy
Identifying, recommending and implementing complex configuration solutions and implementing full cycle configuration to meet business needs, while creating and updating associated documentation
Setting testing strategy for modules and leading end to end integration testing
Participating in the delivery of project and minor/major releases
Troubleshooting and leading the evaluation and design of the correction for complex incidents
Maintaining a high level of functional competency regarding the standard configuration of the Customer Relationship Management area, by staying abreast of new trends, future enhancements and leveraging best practices
Qualification
Required
High school diploma/GED required; Bachelor's degree, preferred
Minimum 5 years of experience in SAP CRM gathering requirements, including configuring and customizing in CRM Service
Minimum 3 years of experience in Ibase, SAP CRM Contracts, Service Orders, SAP CRM Middleware
Minimum 1 full lifecycle implementation in SAP CRM
Experience with SAP CRM 7.0 best practices in areas of CIC, Sales and Service and Functional Configuration experience in Account and Contact Management, Organizational Management, Transaction Types & Item Categories, Partner Determination Procedures, Action Profiles, Status Management, Data Management, Text Management, Categorization schema, ERMS, Pricing, Products, Middleware Monitoring and CRM WEB UI Configuration of Business Roles, WorkCentre's, Navigation Profiles, Technical Profiles, Transaction Launcher, etc
Experience with CRM – ECC integration for Product, Customer & Contact, Pricing, Transactions and Employee data
Experience with understanding of ABAP code and debugging skills
Experience communicating technical and business issues/solutions to all levels of management
Preferred
Experience with S/4HANA and SAP FSM
Experience in SolMan - ChaRM
Experience in complex SAP environments, supporting multiple SAP components
Experience working on customer FIORI and customer Mobile applications
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average.
We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Competitive Pay
401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
Disability, Life and AD&D Insurance, 100% Company Paid
Paid Time Off and Holidays
Skills Development, Training and Career Advancement Opportunities
Company
Cintas
Cintas is a facilities services company that provides uniforms, mats, mops, towels, restroom supplies, first aid, and safety products.
10001+ employees
H1B Sponsorship
Cintas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (29)
2024 (23)
2023 (19)
2022 (18)
2021 (16)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-08-19IPO
Leadership Team
Michael Hansen
Assistant to the CEO
Recent News
2026-01-16
2026-01-09
Company data provided by crunchbase