Pengate Handling Systems, Inc. · 3 hours ago
Infrastructure Team Lead
Chalfont, PA
Full-time
Onsite
Senior Level
5+ years expPengate Handling Systems, Inc. is a leading Raymond Solutions & Service Center in the Northeast, known for its innovative material handling solutions. The Infrastructure Team Lead will be responsible for managing a team to deliver secure and efficient cloud-based infrastructure services, focusing on Microsoft Azure and Intune.
ElectronicsInformation TechnologyRoboticsSoftware
Responsibilities
Leads a team of 3–5 employees in the Information Technology department
Consults in hiring, mentors, and trains new employees, including assisting in establishing and monitoring training and development plans
Acts as the senior advisor for the work performed by the Infrastructure Team
Provides input for performance evaluations that is timely and constructive
Collaborate with and mentor the Infrastructure team to ensure efficient support coverage and excellent customer service
Monitor and manage escalated Infrastructure tickets to ensure timely response and resolution of IT support requests
Develop and implement cloud-focused policies, procedures, and best practices
Analyze metrics and performance reports to identify security needs and cloud/network performance improvements
Manage and optimize the company’s cloud environment, with a strong focus on Microsoft Azure services, ensuring efficiency, security, and scalability
Oversee Microsoft Intune for endpoint management, compliance, and security across laptops and tablets
Act as an escalation point for complex technical issues, provide hands-on support and manage Infrastructure projects as necessary
Act as the primary relationship owner & liaison between the Infrastructure team and other IT teams, fostering communication, collaboration, and cooperation on business-requested or IT-recommended implementations
Coordinate with other IT teams for incident resolution and project support
Ensure that all support documentation, FAQs, and knowledge bases are accurate and kept up to date
Oversee Infrastructure processes & procedures related to cloud identity, access, security, and networking
Train & assist IT team members
Evaluate tools and technologies to improve IT efficiency and user experience
Additional duties as required or assigned
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
5–7 years of experience in IT Infrastructure, with at least 1–2 years in a supervisory or team lead role
Strong technical knowledge of cloud systems, mobile devices, network & IT security applications, and network systems
Excellent mentoring, communication, and customer service skills
Strong skillset in cloud technologies, with emphasis on Microsoft Azure and Intune, along with robust security and networking knowledge
Proficiency with Microsoft 365 administration, MS Suite, and CRM applications
Strong problem-solving abilities and attention to detail
Advanced PowerShell scripting skills for automating Azure and Windows Server administration tasks
Familiarity with Bash scripting for managing Linux systems
Benefits
Generous PTO and 8 paid holidays to help you recharge and enjoy work-life-balance
Comprehensive medical, dental, and vision coverage for you and your family
401(k) with company match to help you invest in your future
Opportunities for advancement with continuous professional development
Supportive team culture that values collaboration and innovation
Company
Pengate Handling Systems, Inc.
Pengate Handling Systems is a warehousing company that offers telematics systems and storage solutions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Randy Belliboni
Chief Operating Officer
Company data provided by crunchbase