Crystal Clean · 8 hours ago
Collections Specialist
Hoffman Estates, IL
Full-time
Onsite
Entry Level
$25/hr - $28/hr
1+ years expCrystal Clean is one of the nation’s leading privately held companies in the environmental waste services industry, seeking highly motivated individuals to join their rapidly growing team. The Collections Specialist will handle collection calls, monitor assigned accounts, and provide customer service regarding collection issues.
CleanTechEnvironmental EngineeringManufacturingProfessional ServicesService IndustryWaste Management
Responsibilities
Handle Collection calls and/or correspondence in a fast-paced goal oriented Collection Department
Accountable for reducing delinquency on assigned accounts
Responsible for monitoring and maintaining assigned accounts
Provide customer service regarding collection issues
Communicate and follow up effectively with both customers and branch personnel on a timely basis
Establish and maintain an effective and cooperative working relationship with branch personnel and co-workers
Perform other duties as assigned
Handle a high volume of outgoing calls to assigned delinquent customers
Handle incoming phone calls, regardless of assigned branches, effectively resolving customer and branch questions
Reconcile customer disputes as they pertain to payment of outstanding balances that are due
Effectively communicate with customers and co-workers both verbally and written
Meet departmental and company goals
Adhere to all Corporate and departmental policies and procedures
Qualification
Required
Working knowledge of Excel, Outlook, and Word
Computer literate with excellent knowledge of navigating various computer functions as well as utilizing Windows keyboard commands
High School Diploma
Detail oriented and well organized
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Preferred
At least one+ years Collections and/or Customer Service experience preferred
Knowledge of Billing, Collections and Accounts Receivable procedures
Benefits
Health, Dental and Vision insurance
Wellness Program
Flexible Spending Accounts
Life Insurance
Long-Term Disability
Employee Assistance Program
Tuition Reimbursement
Company
Crystal Clean
Crystal Clean is a national leader in the environmental services market, providing the smart alternative.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-07-19Acquired
2008-03-12IPO
Leadership Team
Joseph Chalhoub
President, CEO & Director
Recent News
2025-03-06
Company data provided by crunchbase