Wix · 2 months ago
Technical Solution Specialist - Base44
Cedar Rapids, IA
Full-time
Hybrid
Entry, Mid Level
2+ years expBase44, a hyper-growth AI startup recently acquired by Wix, is on a mission to change how software gets built. They are seeking a highly motivated Technical Solution Specialist to provide technical support, troubleshoot issues, and contribute to the overall success of their AI-powered platform. This role involves educating users on effective coding techniques and working cross-functionally to ensure product success.
B2BDeveloper ToolsEnterprise SoftwareInformation TechnologyInternetSmall and Medium BusinessesSoftwareWeb Design
Responsibilities
Operate with minimal supervision and substantial discretion on matters of significance
Assist users with product-related issues, offering timely and effective solutions
Diagnose and resolve technical problems, utilizing your problem-solving skills and technical knowledge
Go beyond issue resolution: Educate users on effective vibe-coding techniques and guide them toward best-practice build approaches that help them realize their vision
Proactively communicate technical issues, emerging trends, and potential improvements to the team, and raise concerns and flags as needed
Work cross-functionally within a cohesive team environment to ensure product success, working closely with Development and Product teams to document issues, test features, and provide regular, actionable feedback
Qualification
Required
2+ years of experience working in Technical Support/Solution topics in a Web environment, owning complex investigations and escalations
Able to read browser console and network tab for troubleshooting purposes (JavaScript and React etc)
Strong technical skills, learns fast, embraces unfamiliar tools/docs, and is driven by curiosity about the unknown
Takes full ownership of initiatives, drives completion in fast-paced settings, and proactively suggests improvements
Effective and adaptable when things move fast and plans are still evolving
Excels at synthesizing and explaining complex topics, working well in teams with a strong growth mindset
Preferred
Bachelor's degree in computer science, information systems, or related field, or equivalent practical experience
Hands-on tinkering with 'vibe coding' - side projects or small experiments you can show
Strong technical writing for specifications, runbooks, and incident reports
Comfortable inspecting network requests and spotting errors in the console
Experience troubleshooting API connections and integrations or with system reliability engineering
Company
Wix
Wix provides a platform for the development of cloud data services for millions of registered users worldwide. It is a sub-organization of God-i.
1001-5000 employees
H1B Sponsorship
Wix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2020 (2)
Funding
Current Stage
Public CompanyTotal Funding
$1.06BKey Investors
Starboard ValueBenchmark
2025-09-08Post Ipo Debt· $1B
2022-09-06Post Ipo Equity
2013-11-06IPO
Leadership Team
Avishai Abrahami
Co-Founder, CEO
Giora Kaplan
Co-Founder
Recent News
Business Insider
2026-01-07
Digital Commerce 360
2025-12-30
2025-12-29
Company data provided by crunchbase