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CSI DMC · 2 months ago

Event Design and Development Manager

Washington, District of Columbia, United States

Full-time

Hybrid

Mid, Senior Level

6+ years exp

CSI DMC is a creative services company that focuses on high-impact event design and development. The Event Design and Development Manager will independently lead the proposal process for custom programs, ensuring alignment with client goals and managing vendor relationships effectively.

EventsHospitality

Responsibilities

To support the vision, mission and guiding principles of the Company

While performing any procedure, all associates must observe applicable Safety, Health, and Environmental rules and guidelines. The use of appropriate personal protective equipment is required

Attend and participate in training opportunities and seminars relevant to this position

Adhere to appropriate company operating procedures, benefit rules, employment, and safety policies/practices

Independently lead the full proposal process—from concept to delivery—for custom, high-impact programs, ensuring alignment with client goals, budget, and brand identity

Own all aspects of proposal development, including ideation, narrative writing, pricing, formatting, and presentation delivery

Accurately scope and price all program components including décor, entertainment, venues, staffing, transportation, and activities using strong editorial skills

Write and adapt creative descriptions for client-facing materials such as activities/tours, venues, and restaurants, customizing standard content when necessary

Conduct initial vendor outreach to confirm availability and collect service information aligned with proposal and contract parameters

Maintain direct communication with Sales team and Strategic team (if applicable) throughout the pre-sale phase, including discovery calls, meetings, site visits, and presentations, both virtual and in-person

Maintain holds for venues and vendors during the sales process, ensuring timely release or confirmation based on program stage

Coordinate site inspections based on Sales team direction, including vendor bookings and payment logistics

Proactively manage workload and role responsibilities in order to meet deadlines and stakeholder expectations; adjust program details throughout the proposal phase to ensure alignment of scope, budget, and logistics

Attend and contribute to turnover meetings with the Event Management and Sales teams to ensure seamless handoffs and clear program documentation

Research, evaluate, and communicate with vendors to obtain accurate and cost-effective quotes that meet program requirements

Introduce vendor vetting process and initiate onboarding through Vendor Manager

Update and maintain an organized tariff by way of archiving newly developed services (décor, teambuilding, activities, entertainment, etc.) into the company tariff library for future use and executing tariff projects, including formatting, auditing, and the enhancement of category offerings, in alignment with departmental direction

Support ECS inventory maintenance and accuracy as directed by management

Build and sustain strong vendor relationships to ensure reliable service, pricing transparency, and innovative offerings

Align proposal content with client expectations, destination opportunities, and pricing parameters

Support familiarization tours, hotelier events, and other sales-related activations by assisting with logistics, vendor coordination, and on-site presence as needed

Collaborate with Marketing to contribute destination-specific content, photos, and service descriptions for client-facing materials such as Weekenders, Area Guides, and Photo Pages

Stay informed on new venues, experiences, and trends in the local market to help inform proposals and teamwide inspiration

Ensure accuracy in pricing, margins, timelines, and vendor documentation across proposals and internal systems such as ECS

Manage internal paperwork including deposit invoices, vendor payments, Ramp expense submissions, and reconciliation per company procedures for site inspections

Maintain mastery of internal tools, formatting standards, and proposal processes; serve as a resource for department troubleshooting

Proactively manage timelines, consistently meet internal and client due dates, workload, and cross-functional coordination with minimal oversight

Join and actively participate in client meetings (calls, sites, and presentations) as needed

Attend networking and industry events, based on deadlines and availability. Subject to change based on destination alignment

Each employee at Cohera is expected to carry out all Quality of Work Responsibilities: to work as a productive team member, take initiative, act creatively, operate flexibly, and do everything with honesty, integrity, and with a focus on client satisfaction

Work well in a fast-paced team environment, be willing to help others, and deliver quality service to our clients

Act in a self-starting way, make good independent decisions, and take steps to complete work within time parameters

Generate new and innovative ways to improve Cohera products and services

Recognize essential elements of a challenge and develop creative solutions

Respond quickly to changing circumstances, anticipate new developments where possible, and be receptive to new ideas and methods

Act in a forthright way

Give and accept feedback constructively

Recognize and consider the client’s expectations and needs, be willing to “do what it takes” to fulfill those expectations

Any other duties as assigned

Qualification

Proposal writingEvent designVendor managementBudget managementCreative storytellingClient relationsProject managementMicrosoft OfficeCanvaVerbal communicationWritten communication