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Tufts Medicine · 10 hours ago

Medical Secretary - Internal Medicine - Reading, MA

Reading, MA

Full-time

Onsite

Entry Level

$18.81/hr - $23.51/hr

1+ years exp

Tufts Medicine is a healthcare organization seeking a Medical Secretary to provide administrative and business support. This role involves handling routine office duties, scheduling appointments, managing patient records, and ensuring efficient operation of the medical office.

Health CareHospitalMedical

Responsibilities

Handles routine administrative duties for the Medical Office

Verifies insurance on every registration and educates patients on their insurance status

Completes prior insurance authorizations and pre-certifications for patient procedures

Communicates with patient regarding their financial responsibilities for the procedure and discuss any bad debt or collection history

Secures monies collected during shift and post collections to each patient account with precision

Schedules appointments for physician visits, diagnostic procedures, tests and preventative visits in accordance with established guidelines

Sets up and maintains office records, patient and office files, periodically reviewing for accuracy and updating information

Obtains insurance billing information from patients and must keep abreast of policies of participating insurances

Acts as a receptionist by greeting and directing patients, visitors and vendors. Maintains professional attitude and provides for a positive and welcoming environment

Receives all transcription, lab correspondence and other documentation pertaining to patients and routes appropriately according to established policies and procedures of the office

Manages all patient existing tasks including, but not limited to, scheduling of follow up appointments

Orders office supplies and maintain appropriate level of supplies. Assist in the care and maintenance of equipment

Registers patients in Practice Management System

Retrieves medical necessity documentation, ICD 10 codes and CPT codes and submits them for insurance review

Communicates with patient, physician, and insurance company on all authorizations and their status

Determine costs of procedures via order entry or charge reference manual

Assess each patient on their financial status and insurance status and educate them about their options for coverage, financial assistance or payment process

Collects payment due for each procedure or office visit and provide change and/or receipt to patient

Runs money journal at the end of shift and ensures balance between postings and collections

Turns in monies to assigned cashier accountant

Provides patient education regarding the guidelines of the office

Qualification

Healthcare experienceMedical transcriptionComputer literacyMedical terminologyCustomer service skillsInterpersonal skillsOrganizational skillsSelf-motivated