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Reston Hospital · 2 weeks ago

Switchboard PBX Operator PRN

Reston, VA

Part-time

Onsite

New Grad, Entry Level

Reston Hospital Center is committed to providing quality healthcare services and is seeking a PBX Operator PRN to enhance patient experience. The role involves operating console units, responding to calls, and managing emergency situations while maintaining confidentiality and professionalism.

Health CareHospitalMedicalMedical Device

Responsibilities

Demonstrates ability to operate console unit promptly and efficiently

Maintains courtesy when responding to incoming and outgoing callers

Accurately identifies and takes appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats

Reports all telephone repair needs to the PBX Coordinator

Reviews, comprehends, and adheres to hospital and department policies and procedures which pertain to work performance

Properly uses paging system and exercise discretion in keeping paging to a minimum

Monitors all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation

Maintains current roster of patient room assignments

Treats all information obtained as confidential and communicates the information only through the designated administrative channels

Refers all patient information calls to appropriate designated person

Attends in-service and staff meetings as requested

Maintains listing of department extensions and current listing of department heads

Exhibits a professional rapport with employees, physicians, patients and visitors

Maintains professional appearance and demeanor

Performs duties at designated work station related to other department operations as may be assigned through the PBX Coordinator

Provides adequate notice in event of illness

Exhibits high degree of dependability and maturity

Qualification

Console operationAlarm monitoringPaging system usageConfidential information handlingProfessional demeanor

Required

Demonstrates ability to operate console unit promptly and efficiently

Maintains courtesy when responding to incoming and outgoing callers

Accurately identifies and takes appropriate action for the following situations when they occur: Code Red (Red), Code Blue (CPR), Code Yellow (disaster), and bomb threats

Reports all telephone repair needs to the PBX Coordinator

Reviews, comprehends, and adheres to hospital and department policies and procedures which pertain to work performance

Properly uses paging system and exercise discretion in keeping paging to a minimum

Monitors all alarm system (fire, oxygen, burglar, vacuum, etc.) and takes appropriate action in event of an alarm activation

Maintains current roster of patient room assignments

Treats all information obtained as confidential and communicates the information only through the designated administrative channels

Refers all patient information calls to appropriate designated person

Attends in-service and staff meetings as requested

Maintains listing of department extensions and current listing of department heads

Exhibits a professional rapport with employees, physicians, patients and visitors

Maintains professional appearance and demeanor

Performs duties at designated work station related to other department operations as may be assigned through the PBX Coordinator

Provides adequate notice in event of illness

Exhibits high degree of dependability and maturity

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

Reston Hospital

Welcome to Reston Hospital Center, a full-service, 231-bed acute care medical and surgical hospital serving residents in Reston and the growing Northern Virginia region.

Founded in 2010