Apply on Employer Site

Valley Bank · 1 day ago

Loan Administration Lead

Wayne, NJ

Full-time

Onsite

Mid Level

3+ years exp

Valley Bank is seeking a Loan Administration Lead to supervise the payment processing area and manage customer inquiries related to payment discrepancies. The role involves overseeing ARM loan administration, ensuring compliance with legal guidelines, and identifying areas for process improvement to enhance service efficiency.

Banking

H1B Sponsor Likely

Responsibilities

Supervise the Payment processing area daily and oversee the handling of customer inquiries regarding payment discrepancies, ACH returns and research all other payment related issues

Provide guidance and training to the payment processing, reconciliation and and clerical staff to ensure high quality customer service levels

Oversee the administration of ARM loans including the verification of rate indexes, scheduled rate adjustments and notices of rate changes to our customer base

Reconcile specific general accounts as well as provide back up to the Reconciliation Specialist as needed

Ensure that loan administration processes adhere to legal, regulatory, and company guidelines, while identifying and mitigating any potential risks related to loan servicing

Monitor and follow up on all commitments to contribute to management and departmental effectiveness

Perform the unapplied review and maintain accurate loan records and documentation

Identify areas for process improvement, recommend solutions, and implement changes to increase efficiency, reduce errors, and improve quality of service

Ensuring compliance with loan agreements, ensuring timely loan disbursements and addressing issues as they arise during the construction phase and ensuring that each loan is being serviced appropriately

Qualification

Mortgage ServicingAnalytical SkillsReconciliation AbilitiesTime ManagementComputer SkillsAttention to DetailWritten Communication

Required

General understanding of multifunctional mortgage servicing department

Ability to add, subtract, multiply and divide in all units of measure

Strong analytical and reconciliation abilities

Ability to think independently and make appropriate decisions

Ability to perform multiple tasks through effective prioritization and time management, and demonstrate attention to details

Strong computer skills including electronic mail, routine database activity, word processing, spreadsheets, graphics, etc

Ability to write routine correspondence

High School diploma or GED and a minimum of 3 years loan servicing experience

Preferred

Mortgage Servicing experience

Associates degree (in accounting)

Company

Valley Bank

Glassdoor3.2

Valley National Bank is a regional financial institution

Founded in 1927

Wayne, New Jersey, USA

1001-5000 employees

https://www.valley.com/

H1B Sponsorship

Valley Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (18)

2024 (13)

2023 (7)

2022 (11)

2021 (5)

2020 (5)