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Kennedy Jenks · 1 day ago

Client Service Manager - Water/Wastewater

Santa Rosa, CA

Full-time

Hybrid

Senior Level, Lead/Staff

$180K/yr - $250K/yr

10+ years exp

Kennedy Jenks is an engineering and environmental consulting firm founded in 1919, focusing on innovation and sustainability. They are seeking an experienced Client Services Manager to enhance client relationships and ensure successful project delivery while leading client service teams and managing business development efforts.

Service IndustryTransportationWaste ManagementWater

Growth Opportunities

Responsibilities

Lead new business pursuits and achieve sales targets by cultivating, establishing, and maintaining strong client and partner relationships

Ensure successful project delivery and financial goal attainment by optimizing operational efficiency. Oversee the execution of multiple projects, ensuring they meet scope, schedule, and budget requirements

Lead one or more client service teams, coordinating resources and activities to connect people to projects and ensure high-quality project outcomes

Serve as Deputy Project Manager or Project Manager for various projects, working under the guidance of the PM or Client Service Director, with full responsibility for scope, schedule, and budget

Lead client presentations, proposals, and strategy formulation. Collaborate with the Marketing & Proposals team to drive successful business development efforts

Qualification

Civil EngineeringEnvironmental EngineeringProfessional Engineer (PE)Business DevelopmentProject ManagementMicrosoft OfficeClient Relationship ManagementClient ServiceCommunication SkillsProblem Solving